AWS connect documentation change
Summary
Replaced 'Amazon Connect' with 'Connect Customer' in title, API references, and UI references
Security assessment
Changes are exclusively branding updates. Evaluation metrics collection, calculation methods, and security considerations are unaffected.
Diff
diff --git a/connect/latest/adminguide/evaluation-metrics.md b/connect/latest/adminguide/evaluation-metrics.md index d445b2068..78cde566a 100644 --- a//connect/latest/adminguide/evaluation-metrics.md +++ b//connect/latest/adminguide/evaluation-metrics.md @@ -9 +9 @@ Average evaluation scoreAverage weighted evaluation scoreAutomatic fails percent -# Evaluation metrics in Amazon Connect +# Evaluation metrics in Connect Customer @@ -23 +23 @@ The average evaluation score corresponds to the grouping. For example, if the gr -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -30 +30 @@ The average evaluation score corresponds to the grouping. For example, if the gr -**How to access using the Amazon Connect admin website** : +**How to access using the Connect Customer admin website** : @@ -77 +77 @@ The average evaluation score corresponds to the grouping. For example, if the gr -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -84 +84 @@ The average evaluation score corresponds to the grouping. For example, if the gr -**How to access using the Amazon Connect admin website** : +**How to access using the Connect Customer admin website** : @@ -131 +131 @@ If a question is marked as an automatic fail, then the parent section and the fo -**How to access using the Amazon Connect admin website** : +**How to access using the Connect Customer admin website** : @@ -174 +174 @@ This metric provides the number of evaluations performed with evaluation status -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -181 +181 @@ This metric provides the number of evaluations performed with evaluation status -**How to access using the Amazon Connect admin website** : +**How to access using the Connect Customer admin website** :