AWS connect documentation change
Summary
Updated terminology from 'Amazon Connect' to 'Connect Customer' across the document, including references to instances, SDKs, APIs, and examples.
Security assessment
The changes are purely terminological updates without any modifications to security configurations, authentication mechanisms, or vulnerability disclosures. There's no evidence of security patches, vulnerability fixes, or new security guidance.
Diff
diff --git a/connect/latest/adminguide/enable-push-notifications-for-mobile-chat.md b/connect/latest/adminguide/enable-push-notifications-for-mobile-chat.md index e97a89301..c0ab61674 100644 --- a//connect/latest/adminguide/enable-push-notifications-for-mobile-chat.md +++ b//connect/latest/adminguide/enable-push-notifications-for-mobile-chat.md @@ -7 +7 @@ -Step 1: Obtain credentials from Apple's APNs and Google's FCM consoleStep 2: Create an AWS End User Messaging service application using the AWS console and enable the push notification channel for FCM or APNsStep 3: Associate the AWS End User Messaging application with an Amazon Connect instanceStep 4: Get device token with FCM or APNs SDK, and register it with Amazon ConnectStep 5: Receive push notification on your mobile applicationsMonitor your usage for push notifications +Step 1: Obtain credentials from Apple's APNs and Google's FCM consoleStep 2: Create an AWS End User Messaging service application using the AWS console and enable the push notification channel for FCM or APNsStep 3: Associate the AWS End User Messaging application with an Connect Customer instanceStep 4: Get device token with FCM or APNs SDK, and register it with Connect CustomerStep 5: Receive push notification on your mobile applicationsMonitor your usage for push notifications @@ -11 +11 @@ Step 1: Obtain credentials from Apple's APNs and Google's FCM consoleStep 2: Cre -Push notifications for mobile chat are configured through [AWS End User Messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-service.html). You can enable push notifications for mobile chat on iOS or Android devices, allowing you to alert customers about new messages even when they aren't actively using your mobile application. You can enable this feature in your existing app integrated with the [Amazon Connect mobile SDKs](https://docs.aws.amazon.com/connect/latest/adminguide/integrate-chat-with-mobile.html), a [webview solution](https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/mobileChatExamples), or a custom native solution. +Push notifications for mobile chat are configured through [AWS End User Messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-service.html). You can enable push notifications for mobile chat on iOS or Android devices, allowing you to alert customers about new messages even when they aren't actively using your mobile application. You can enable this feature in your existing app integrated with the [Connect Customer mobile SDKs](https://docs.aws.amazon.com/connect/latest/adminguide/integrate-chat-with-mobile.html), a [webview solution](https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/mobileChatExamples), or a custom native solution. @@ -13 +13 @@ Push notifications for mobile chat are configured through [AWS End User Messagin -The following steps and resources will help you get started with integrating Amazon Connect push notifications into your native mobile applications: +The following steps and resources will help you get started with integrating Connect Customer push notifications into your native mobile applications: @@ -17 +17 @@ The following steps and resources will help you get started with integrating Ama -In order to set up Amazon Connect so that it can send push notifications to your apps, you first have to obtain credentials from Apple's APNs and Google's FCM console that will enable [AWS End User Messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-service.html) to send notifications to your mobile applications. The credentials that you provide, depend on which push notification system you use: +In order to set up Connect Customer so that it can send push notifications to your apps, you first have to obtain credentials from Apple's APNs and Google's FCM console that will enable [AWS End User Messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-service.html) to send notifications to your mobile applications. The credentials that you provide, depend on which push notification system you use: @@ -73 +73 @@ Follow these directions to create an application and enable any of the push chan -## Step 3: Associate the AWS End User Messaging application with an Amazon Connect instance +## Step 3: Associate the AWS End User Messaging application with an Connect Customer instance @@ -75 +75 @@ Follow these directions to create an application and enable any of the push chan -To enable push notifications on an [Amazon Connect instance](https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html), you will need to associate an AWS End User Messaging application with an [Amazon Connect instance](https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html) by calling the [CreateIntegrationAssociation](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateIntegrationAssociation.html) API with the `PINPOINT_APP` [IntegrationType](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateIntegrationAssociation.html#API_CreateIntegrationAssociation_RequestSyntax). You can call this API with [AWS CLI](https://docs.aws.amazon.com/cli/latest/reference/connect/create-integration-association.html) or the [Amazon Connect SDK](https://aws.amazon.com/developer/tools/) for any supported languages. This is a one-time onboarding step required for each integration between an AWS End User Messaging application and an Amazon Connect instance. +To enable push notifications on an [Connect Customer instance](https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html), you will need to associate an AWS End User Messaging application with an [Connect Customer instance](https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html) by calling the [CreateIntegrationAssociation](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateIntegrationAssociation.html) API with the `PINPOINT_APP` [IntegrationType](https://docs.aws.amazon.com/connect/latest/APIReference/API_CreateIntegrationAssociation.html#API_CreateIntegrationAssociation_RequestSyntax). You can call this API with [AWS CLI](https://docs.aws.amazon.com/cli/latest/reference/connect/create-integration-association.html) or the [Amazon Connect SDK](https://aws.amazon.com/developer/tools/) for any supported languages. This is a one-time onboarding step required for each integration between an AWS End User Messaging application and an Connect Customer instance. @@ -77 +77 @@ To enable push notifications on an [Amazon Connect instance](https://docs.aws.am -## Step 4: Get device token with FCM or APNs SDK, and register it with Amazon Connect +## Step 4: Get device token with FCM or APNs SDK, and register it with Connect Customer @@ -79 +79 @@ To enable push notifications on an [Amazon Connect instance](https://docs.aws.am -You will need to fetch the device token and use it to register an end-user mobile device with an Amazon Connect chat contact to send push notifications for new messages in the chat. Read the below FCM/APNs developer documentation for how the device token is generated and obtained from the mobile application. +You will need to fetch the device token and use it to register an end-user mobile device with an Connect Customer chat contact to send push notifications for new messages in the chat. Read the below FCM/APNs developer documentation for how the device token is generated and obtained from the mobile application. @@ -96 +96 @@ To register the device with a chat contact, we recommend that you do the followi - + @@ -108 +108 @@ To register the device with a chat contact, we recommend that you do the followi -Check out our [Amazon Connect Chat UI Examples](https://github.com/amazon-connect/amazon-connect-chat-ui-examples) project and refer to our sample [iOS](https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/mobileChatExamples/iOS-WKWebView-sample) and [Android](https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/mobileChatExamples/android-webview-sample) chat webview examples that showcase how to integrate Amazon Connect APIs to onboard and receive push notifications. +Check out our [Connect Customer Chat UI Examples](https://github.com/amazon-connect/amazon-connect-chat-ui-examples) project and refer to our sample [iOS](https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/mobileChatExamples/iOS-WKWebView-sample) and [Android](https://github.com/amazon-connect/amazon-connect-chat-ui-examples/tree/master/mobileChatExamples/android-webview-sample) chat webview examples that showcase how to integrate Connect Customer APIs to onboard and receive push notifications.