AWS connect documentation change
Summary
Updated terminology from 'Amazon Connect instance' to 'Connect Customer instance' throughout the document. Changed API reference from 'Amazon Connect' to 'Connect Customer' and updated navigation path references.
Security assessment
Changes are purely terminological updates without altering security configurations. Encryption guidance for KMS keys remains unchanged, and no security vulnerabilities are addressed.
Diff
diff --git a/connect/latest/adminguide/enable-contact-analysis-segment-streams.md b/connect/latest/adminguide/enable-contact-analysis-segment-streams.md index 2c6f22c52..7ecc4fbcc 100644 --- a//connect/latest/adminguide/enable-contact-analysis-segment-streams.md +++ b//connect/latest/adminguide/enable-contact-analysis-segment-streams.md @@ -15 +15 @@ Contact analysis segment streams are not enabled by default. This topic explains -Create the data stream on the same account and Region where your Amazon Connect instance resides. For instructions, see [Step 1: Create a Data Stream](https://docs.aws.amazon.com/streams/latest/dev/tutorial-stock-data-kplkcl-create-stream.html) in the _Amazon Kinesis Data Streams Developer Guide_. +Create the data stream on the same account and Region where your Connect Customer instance resides. For instructions, see [Step 1: Create a Data Stream](https://docs.aws.amazon.com/streams/latest/dev/tutorial-stock-data-kplkcl-create-stream.html) in the _Amazon Kinesis Data Streams Developer Guide_. @@ -27 +27 @@ There are several ways you can do this. - * Option 2: Use the same customer managed key for call recordings, chat transcripts, or exported reports in your Amazon Connect instance. + * Option 2: Use the same customer managed key for call recordings, chat transcripts, or exported reports in your Connect Customer instance. @@ -29 +29 @@ There are several ways you can do this. -Enable encryption, and use a customer managed key for call recordings, chat transcripts, or exported reports in your Amazon Connect instance. Then choose the same KMS key for your Kinesis data stream. This key already has the permission (grant) required to be used. +Enable encryption, and use a customer managed key for call recordings, chat transcripts, or exported reports in your Connect Customer instance. Then choose the same KMS key for your Kinesis data stream. This key already has the permission (grant) required to be used. @@ -33 +33 @@ Enable encryption, and use a customer managed key for call recordings, chat tran -Use an existing customer managed key or create a new one and add required permissions for Amazon Connect role to use the key. To add permissions using AWS KMS grants, see the following example: +Use an existing customer managed key or create a new one and add required permissions for Connect Customer role to use the key. To add permissions using AWS KMS grants, see the following example: @@ -41 +41 @@ Use an existing customer managed key or create a new one and add required permis -Where `grantee-principal` is the ARN of the service-linked role associated to your Amazon Connect instance. To find the ARN of the service-linked role, in the Amazon Connect console, go to **Overview** , **Distribution settings** , **Service-linked role**. +Where `grantee-principal` is the ARN of the service-linked role associated to your Connect Customer instance. To find the ARN of the service-linked role, in the Connect Customer console, go to **Overview** , **Distribution settings** , **Service-linked role**. @@ -48 +48 @@ Where `grantee-principal` is the ARN of the service-linked role associated to yo -Use the Amazon Connect [AssociateInstanceStorageConfig](https://docs.aws.amazon.com/connect/latest/APIReference/API_AssociateInstanceStorageConfig.html) API to associate the following resource types: +Use the Connect Customer [AssociateInstanceStorageConfig](https://docs.aws.amazon.com/connect/latest/APIReference/API_AssociateInstanceStorageConfig.html) API to associate the following resource types: @@ -91 +91 @@ The `--storage-config` parameter value must not be include within single quote ( - --instance-id your Amazon Connect instance ID \ + --instance-id your Connect Customer instance ID \ @@ -105 +105 @@ The following example is for voice contacts. - region: 'the Region of your Amazon Connect instance', + region: 'the Region of your Connect Customer instance', @@ -112 +112 @@ The following example is for voice contacts. - InstanceId: 'your Amazon Connect instance ID', + InstanceId: 'your Connect Customer instance ID', @@ -136 +136 @@ The following example is for voice contacts. -## Step 4: Enable Contact Lens for your Amazon Connect instance +## Step 4: Enable Contact Lens for your Connect Customer instance @@ -138 +138 @@ The following example is for voice contacts. -For instructions, see [Enable conversational analytics in Amazon Connect Contact Lens](./enable-analytics.html). +For instructions, see [Enable conversational analytics in Connect Customer Contact Lens](./enable-analytics.html).