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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/emergency-admin-login.md

Summary

Updated branding from 'Amazon Connect' to 'Connect Customer' throughout the document, including title, login instructions, and scenario descriptions

Security assessment

Changes are limited to branding terminology without altering security procedures, access controls, or authentication mechanisms. The emergency login process itself remains unchanged.

Diff

diff --git a/connect/latest/adminguide/emergency-admin-login.md b/connect/latest/adminguide/emergency-admin-login.md
index 0c8a764d8..c8da396f9 100644
--- a//connect/latest/adminguide/emergency-admin-login.md
+++ b//connect/latest/adminguide/emergency-admin-login.md
@@ -7 +7 @@
-# Emergency login to the Amazon Connect admin website
+# Emergency login to the Connect Customer admin website
@@ -9 +9 @@
-As a best practice, users assigned to the Amazon Connect **Admin** security profile should always use their Amazon Connect instance URL to login:
+As a best practice, users assigned to the Connect Customer **Admin** security profile should always use their Connect Customer instance URL to login:
@@ -11 +11 @@ As a best practice, users assigned to the Amazon Connect **Admin** security prof
-  * Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/.
+  * Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/.
@@ -18 +18 @@ This method ensures the appropriate levels security.
-However, if there's an emergency, you can log in from the Amazon Connect console using your AWS account credentials. For example, you may need to login in this way in the following situations:
+However, if there's an emergency, you can log in from the Connect Customer console using your AWS account credentials. For example, you may need to login in this way in the following situations:
@@ -20 +20 @@ However, if there's an emergency, you can log in from the Amazon Connect console
-  * You forgot your Amazon Connect administrator password and no other Amazon Connect administrators are around to reset it.
+  * You forgot your Connect Customer administrator password and no other Connect Customer administrators are around to reset it.
@@ -22 +22 @@ However, if there's an emergency, you can log in from the Amazon Connect console
-  * Someone deleted the Amazon Connect **Admin** security profile by mistake.
+  * Someone deleted the Connect Customer **Admin** security profile by mistake.
@@ -31 +31 @@ However, if there's an emergency, you can log in from the Amazon Connect console
-  2. Open the Amazon Connect console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/).
+  2. Open the Connect Customer console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/).
@@ -37 +37 @@ However, if there's an emergency, you can log in from the Amazon Connect console
-![The Amazon Connect virtual contact center instances page, the instance alias.](/images/connect/latest/adminguide/images/instance.png)
+![The Connect Customer virtual contact center instances page, the instance alias.](/images/connect/latest/adminguide/images/instance.png)