AWS connect documentation change
Summary
Updated product name to 'Connect Customer' in titles, feature descriptions, and login instructions
Security assessment
Branding terminology change only. Permission requirements for accessing recordings remain unchanged, and no security vulnerabilities or new security features are addressed.
Diff
diff --git a/connect/latest/adminguide/download-recordings.md b/connect/latest/adminguide/download-recordings.md index 75529a08b..5a82ccb4e 100644 --- a//connect/latest/adminguide/download-recordings.md +++ b//connect/latest/adminguide/download-recordings.md @@ -9 +9 @@ Download a voice recording as a .wav fileDownload a chat transcript as a .json f -# Download recordings and transcripts of past conversations in Amazon Connect +# Download recordings and transcripts of past conversations in Connect Customer @@ -22 +22 @@ These are the steps that a manager does to download past recordings or transcrip -To have Amazon Connect create transcripts of phone calls, see the Contact Lens feature. +To have Connect Customer create transcripts of phone calls, see the Contact Lens feature. @@ -26 +26 @@ To have Amazon Connect create transcripts of phone calls, see the Contact Lens f - 1. Log in to the Amazon Connect admin website with a user account that has [permissions to access recordings](./assign-permissions-to-review-recordings.html). + 1. Log in to the Connect Customer admin website with a user account that has [permissions to access recordings](./assign-permissions-to-review-recordings.html). @@ -28 +28 @@ To have Amazon Connect create transcripts of phone calls, see the Contact Lens f - 2. In Amazon Connect choose **Analytics and optimization** , **Contact search**. + 2. In Connect Customer choose **Analytics and optimization** , **Contact search**.