AWS connect documentation change
Summary
Updated branding from 'Amazon Connect' to 'Connect Customer' throughout the documentation, including console references and service-linked role mentions
Security assessment
The changes are purely branding/naming updates without altering security configurations. The security-related content about KMS encryption and service-linked role permissions remains functionally unchanged, only adapting the service name. No new security guidance or vulnerability fixes were introduced.
Diff
diff --git a/connect/latest/adminguide/data-streaming.md b/connect/latest/adminguide/data-streaming.md index 78a054360..8b50cb5a0 100644 --- a//connect/latest/adminguide/data-streaming.md +++ b//connect/latest/adminguide/data-streaming.md @@ -9 +9 @@ Use server-side encryption for the Kinesis stream -# Enable data streaming for your Amazon Connect instance +# Enable data streaming for your Connect Customer instance @@ -11 +11 @@ Use server-side encryption for the Kinesis stream -You can export contact records and agent events from Amazon Connect and perform real-time analysis on contacts. Data streaming sends data to Amazon Kinesis. +You can export contact records and agent events from Connect Customer and perform real-time analysis on contacts. Data streaming sends data to Amazon Kinesis. @@ -15 +15 @@ You can export contact records and agent events from Amazon Connect and perform - 1. Open the Amazon Connect console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). + 1. Open the Connect Customer console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). @@ -17 +17 @@ You can export contact records and agent events from Amazon Connect and perform - 2. On the instances page, choose the instance alias. The instance alias is also your **instance name** , which appears in your Amazon Connect URL. The following image shows the **Amazon Connect virtual contact center instances** page, with a box around the instance alias. + 2. On the instances page, choose the instance alias. The instance alias is also your **instance name** , which appears in your Connect Customer URL. The following image shows the **Connect Customer virtual contact center instances** page, with a box around the instance alias. @@ -19 +19 @@ You can export contact records and agent events from Amazon Connect and perform - + @@ -40 +40 @@ You can export contact records and agent events from Amazon Connect and perform -Amazon Connect supports streaming to Amazon Kinesis Data Streams and Firehose streams that have server-side encryption with a [customer managed key](https://docs.aws.amazon.com/kms/latest/developerguide/concepts.html#key-mgmt) enabled. For a general overview of this feature, see [What Is Server-Side Encryption for Kinesis Data Streams?](https://docs.aws.amazon.com/streams/latest/dev/what-is-sse.html) +Connect Customer supports streaming to Amazon Kinesis Data Streams and Firehose streams that have server-side encryption with a [customer managed key](https://docs.aws.amazon.com/kms/latest/developerguide/concepts.html#key-mgmt) enabled. For a general overview of this feature, see [What Is Server-Side Encryption for Kinesis Data Streams?](https://docs.aws.amazon.com/streams/latest/dev/what-is-sse.html) @@ -42 +42 @@ Amazon Connect supports streaming to Amazon Kinesis Data Streams and Firehose st -To stream to Kinesis Data Streams, you need to grant your Amazon Connect instance permission to use a customer managed key. For details on the permissions needed for KMS keys, see [Permissions to Use User-Generated KMS Master Keys](https://docs.aws.amazon.com/streams/latest/dev/permissions-user-key-KMS.html). (Amazon Connect acts as the Kinesis stream producer that is described in that topic.) +To stream to Kinesis Data Streams, you need to grant your Connect Customer instance permission to use a customer managed key. For details on the permissions needed for KMS keys, see [Permissions to Use User-Generated KMS Master Keys](https://docs.aws.amazon.com/streams/latest/dev/permissions-user-key-KMS.html). (Connect Customer acts as the Kinesis stream producer that is described in that topic.) @@ -44 +44 @@ To stream to Kinesis Data Streams, you need to grant your Amazon Connect instanc -When Amazon Connect puts records into your Kinesis Data Streams, it uses the service-linked role of the instance for authorization. This role needs permission to use the KMS key that encrypts the data stream. To assign permissions to the role, perform the following steps to update the [key policy ](https://docs.aws.amazon.com/kms/latest/developerguide/key-policies.html) of that KMS key. +When Connect Customer puts records into your Kinesis Data Streams, it uses the service-linked role of the instance for authorization. This role needs permission to use the KMS key that encrypts the data stream. To assign permissions to the role, perform the following steps to update the [key policy ](https://docs.aws.amazon.com/kms/latest/developerguide/key-policies.html) of that KMS key. @@ -48 +48 @@ When Amazon Connect puts records into your Kinesis Data Streams, it uses the ser -To avoid missing data, update the permission of the KMS key before using a KMS key with Amazon Connect streaming. +To avoid missing data, update the permission of the KMS key before using a KMS key with Connect Customer streaming. @@ -50 +50 @@ To avoid missing data, update the permission of the KMS key before using a KMS k -### Step 1: Obtain the ARN for the service-linked role of your Amazon Connect instance +### Step 1: Obtain the ARN for the service-linked role of your Connect Customer instance @@ -52 +52 @@ To avoid missing data, update the permission of the KMS key before using a KMS k -You can use the Amazon Connect console or the AWS CLI to obtain the ARN. +You can use the Connect Customer console or the AWS CLI to obtain the ARN. @@ -54 +54 @@ You can use the Amazon Connect console or the AWS CLI to obtain the ARN. -###### Use the Amazon Connect console to obtain the ARN +###### Use the Connect Customer console to obtain the ARN @@ -56 +56 @@ You can use the Amazon Connect console or the AWS CLI to obtain the ARN. - 1. Open the Amazon Connect console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). + 1. Open the Connect Customer console at [https://console.aws.amazon.com/connect/](https://console.aws.amazon.com/connect/). @@ -60 +60 @@ You can use the Amazon Connect console or the AWS CLI to obtain the ARN. - + @@ -84 +84 @@ You can use the Amazon Connect console or the AWS CLI to obtain the ARN. -Construct a policy statement that gives permission to the ARN of the Amazon Connect service-link role to generate data keys. The following code shows a sample policy. +Construct a policy statement that gives permission to the ARN of the Connect Customer service-link role to generate data keys. The following code shows a sample policy. @@ -88 +88 @@ Construct a policy statement that gives permission to the ARN of the Amazon Conn - "Sid": "Allow use of the key for Amazon Connect streaming", + "Sid": "Allow use of the key for Connect Customer streaming", @@ -91 +91 @@ Construct a policy statement that gives permission to the ARN of the Amazon Conn - "AWS": "the ARN of the Amazon Connect service-linked role" + "AWS": "the ARN of the Connect Customer service-linked role" @@ -107 +107 @@ Set up attachment scanning -Emergency login to the Amazon Connect admin website +Emergency login to the Connect Customer admin website