AWS connect documentation change
Summary
Renamed 'Amazon Connect' to 'Connect Customer' throughout the documentation, including dashboard references, permissions documentation links, and admin interface mentions.
Security assessment
Changes are purely branding/nomenclature updates without any security implications. No security vulnerabilities, configurations, or features are mentioned or modified. The permission documentation link remains functionally identical.
Diff
diff --git a/connect/latest/adminguide/dashboards.md b/connect/latest/adminguide/dashboards.md index fb4cab14c..4ce8bd6d8 100644 --- a//connect/latest/adminguide/dashboards.md +++ b//connect/latest/adminguide/dashboards.md @@ -9 +9 @@ Get startedSpecify time range and "Compare to" benchmarkSave, download, and shar -# Dashboards in Amazon Connect for getting contact center performance data +# Dashboards in Connect Customer for getting contact center performance data @@ -11 +11 @@ Get startedSpecify time range and "Compare to" benchmarkSave, download, and shar -Understanding your contact center at the most granular level is key to improving performance and lowering costs. You can use the Amazon Connect visual dashboards to understand the performance of your contact center. +Understanding your contact center at the most granular level is key to improving performance and lowering costs. You can use the Connect Customer visual dashboards to understand the performance of your contact center. @@ -13 +13 @@ Understanding your contact center at the most granular level is key to improving -Amazon Connect dashboards show real-time and historical metrics information and insights about your contact center performance. +Connect Customer dashboards show real-time and historical metrics information and insights about your contact center performance. @@ -65 +65 @@ You can customize the dashboards (for example, re-size and re-arrange the visual - * **Access metrics - Access permission** or the **Dashboard - Access permission**. For information about the difference in behavior, see [Assign permissions to view dashboards and reports in Amazon Connect](./dashboard-required-permissions.html). + * **Access metrics - Access permission** or the **Dashboard - Access permission**. For information about the difference in behavior, see [Assign permissions to view dashboards and reports in Connect Customer](./dashboard-required-permissions.html). @@ -69 +69 @@ You can customize the dashboards (for example, re-size and re-arrange the visual - 2. In the Amazon Connect admin website, navigate to **Analytics and Optimization** , **Dashboards and reports**. Select the Amazon Connect dashboard you want to view. The following image shows an example **Dashboards and reports** page with four dashboards you can select. + 2. In the Connect Customer admin website, navigate to **Analytics and Optimization** , **Dashboards and reports**. Select the Connect Customer dashboard you want to view. The following image shows an example **Dashboards and reports** page with four dashboards you can select. @@ -129 +129 @@ Use the following actions on your dashboards to save, download, and share them. - 5. **Share** : You can share and publish the dashboard like other Amazon Connect reports by choosing **Actions** > **Share**. For more information about sharing and publishing, see [Share reports](https://docs.aws.amazon.com/connect/latest/adminguide/share-reports.html), [View shared reports](https://docs.aws.amazon.com/connect/latest/adminguide/view-a-shared-report.html), and [Publishing reports](https://docs.aws.amazon.com/connect/latest/adminguide/publish-reports.html). + 5. **Share** : You can share and publish the dashboard like other Connect Customer reports by choosing **Actions** > **Share**. For more information about sharing and publishing, see [Share reports](https://docs.aws.amazon.com/connect/latest/adminguide/share-reports.html), [View shared reports](https://docs.aws.amazon.com/connect/latest/adminguide/view-a-shared-report.html), and [Publishing reports](https://docs.aws.amazon.com/connect/latest/adminguide/publish-reports.html).