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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/customize-connect-ai-agents.md

Summary

Updated references from 'Amazon Connect' to 'Connect Customer' throughout the document.

Security assessment

The changes are purely branding updates without any modifications to security controls, configurations, or security-related content.

Diff

diff --git a/connect/latest/adminguide/customize-connect-ai-agents.md b/connect/latest/adminguide/customize-connect-ai-agents.md
index 59f2de351..7ec2fe85f 100644
--- a//connect/latest/adminguide/customize-connect-ai-agents.md
+++ b//connect/latest/adminguide/customize-connect-ai-agents.md
@@ -9 +9 @@
-You can customize how Connect AI agents work by using the Amazon Connect admin website, no coding required. For example, you can customize the tone or format of the responses, the language, or the behavior.
+You can customize how Connect AI agents work by using the Connect Customer admin website, no coding required. For example, you can customize the tone or format of the responses, the language, or the behavior.
@@ -28 +28 @@ You customize Connect AI agents by creating or editing their AI prompts, AI guar
-To make it easy for non-developers to create AI prompts, Amazon Connect provides a set of templates that already contain instructions. The templates contain placeholder instructions written in an easy-to-understand language called YAML. You just replace the placeholder instructions with your own instructions.
+To make it easy for non-developers to create AI prompts, Connect Customer provides a set of templates that already contain instructions. The templates contain placeholder instructions written in an easy-to-understand language called YAML. You just replace the placeholder instructions with your own instructions.