AWS connect documentation change
Summary
Comprehensive replacement of 'Amazon Connect' with 'Connect Customer' terminology throughout the document, including API references and data protection links.
Security assessment
Purely branding/nomenclature changes without modifications to security features, data protection mechanisms, or vulnerability disclosures. Data protection reference remains functionally identical.
Diff
diff --git a/connect/latest/adminguide/customer-profiles-what-data.md b/connect/latest/adminguide/customer-profiles-what-data.md index 05e8cf74d..548313a3f 100644 --- a//connect/latest/adminguide/customer-profiles-what-data.md +++ b//connect/latest/adminguide/customer-profiles-what-data.md @@ -9 +9 @@ Data storage -# What is a customer profile in Amazon Connect? +# What is a customer profile in Connect Customer? @@ -13 +13 @@ A _customer profile_ is a record that stores contact history combined with infor -After you enable Amazon Connect Customer Profiles, a unique customer profile is created for every contact. This allows you to create a customer profile that has all the information agents need during customer interactions in a single place at no charge. +After you enable Connect Customer Customer Profiles, a unique customer profile is created for every contact. This allows you to create a customer profile that has all the information agents need during customer interactions in a single place at no charge. @@ -19 +19 @@ You can use the paid features of Customer Profiles to enrich your customer profi -You can also add custom fields and objects to the customer profiles by using the [Amazon Connect Customer Profiles APIs](https://docs.aws.amazon.com/customerprofiles/latest/APIReference/Welcome.html). +You can also add custom fields and objects to the customer profiles by using the [Connect Customer Customer Profiles APIs](https://docs.aws.amazon.com/customerprofiles/latest/APIReference/Welcome.html). @@ -23 +23 @@ You can also add custom fields and objects to the customer profiles by using the -Amazon Connect stores contact history in unique customer profiles. It parses data ingested from external applications and stores it as customer profile attributes. +Connect Customer stores contact history in unique customer profiles. It parses data ingested from external applications and stores it as customer profile attributes. @@ -25 +25 @@ Amazon Connect stores contact history in unique customer profiles. It parses dat -Amazon Connect does not replace or update the data in the external application. If a data source is removed, the data from the external application is no longer available in the customer profile for every voice contact. +Connect Customer does not replace or update the data in the external application. If a data source is removed, the data from the external application is no longer available in the customer profile for every voice contact. @@ -27 +27 @@ Amazon Connect does not replace or update the data in the external application. -For information about how customer profile data are secured, see [Data protection in Amazon Connect](./data-protection.html). +For information about how customer profile data are secured, see [Data protection in Connect Customer](./data-protection.html).