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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/create-real-time-report.md

Summary

Updated references from 'Amazon Connect' to 'Connect Customer' in security profile documentation, login instructions, and metric definitions link.

Security assessment

Changes involve branding terminology only. Security content about permissions (CallCenterManager/QualityAnalyst profiles) remains unchanged with no new security guidance or vulnerability fixes introduced.

Diff

diff --git a/connect/latest/adminguide/create-real-time-report.md b/connect/latest/adminguide/create-real-time-report.md
index b2a1b9d38..11e80c391 100644
--- a//connect/latest/adminguide/create-real-time-report.md
+++ b//connect/latest/adminguide/create-real-time-report.md
@@ -9 +9 @@
-You can create a real-time metrics report to view real-time or near-real time metrics data for activity in your contact center. You must have permission to access metric data. The **CallCenterManager** and **QualityAnalyst** security profiles include this permission. For more information, see [Security profiles for Amazon Connect and Contact Control Panel (CCP) access](./connect-security-profiles.html).
+You can create a real-time metrics report to view real-time or near-real time metrics data for activity in your contact center. You must have permission to access metric data. The **CallCenterManager** and **QualityAnalyst** security profiles include this permission. For more information, see [Security profiles for Connect Customer and Contact Control Panel (CCP) access](./connect-security-profiles.html).
@@ -13 +13 @@ You can create a real-time metrics report to view real-time or near-real time me
-  1. Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/.
+  1. Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/.
@@ -49 +49 @@ There's no limit to the number of tables you can add, but you might start experi
-  8. On the **Metrics** tab, choose the metrics and fields to include in the report. The available metrics and fields depend on the report type and filters that you select. For more information, see [Metric definitions in Amazon Connect](./metrics-definitions.html).
+  8. On the **Metrics** tab, choose the metrics and fields to include in the report. The available metrics and fields depend on the report type and filters that you select. For more information, see [Metric definitions in Connect Customer](./metrics-definitions.html).