AWS connect documentation change
Summary
Replaced 'Amazon Connect' with 'Connect Customer' in titles, security profile references, and metric documentation links
Security assessment
Terminology update without security impact. Permission requirements for accessing metric data remain identical, and no security vulnerabilities are addressed.
Diff
diff --git a/connect/latest/adminguide/create-historical-metrics-report.md b/connect/latest/adminguide/create-historical-metrics-report.md index 5801b5928..2f665d3fc 100644 --- a//connect/latest/adminguide/create-historical-metrics-report.md +++ b//connect/latest/adminguide/create-historical-metrics-report.md @@ -9 +9 @@ Grouping optionsFiltersHow to create a historical metrics report -# Create a custom historical metrics report in Amazon Connect +# Create a custom historical metrics report in Connect Customer @@ -15 +15 @@ Create your own customized historical metrics reports to look at specific data. - * You must have permission to access metric data. The following security profiles include this permission: **CallCenterManager** and **QualityAnalyst**. For more information, see [Security profiles for Amazon Connect and Contact Control Panel (CCP) access](./connect-security-profiles.html). + * You must have permission to access metric data. The following security profiles include this permission: **CallCenterManager** and **QualityAnalyst**. For more information, see [Security profiles for Connect Customer and Contact Control Panel (CCP) access](./connect-security-profiles.html). @@ -70 +70 @@ When you customize a report, you can add filters to control which data is includ - 1. Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/. + 1. Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/. @@ -86 +86 @@ When you customize a report, you can add filters to control which data is includ - * [Agent activity audit report in Amazon Connect](./agent-activity-audit-report.html) + * [Agent activity audit report in Connect Customer](./agent-activity-audit-report.html) @@ -114 +114 @@ For **Last _x_ days** and **Month to date** , the current day is not included in - 8. On the **Metrics** tab, choose the metrics and fields to include in the report. An exclamation point (!) is displayed next to any metrics that are not available based on the groupings that you selected. For more information, see [Metric definitions in Amazon Connect](./metrics-definitions.html). + 8. On the **Metrics** tab, choose the metrics and fields to include in the report. An exclamation point (!) is displayed next to any metrics that are not available based on the groupings that you selected. For more information, see [Metric definitions in Connect Customer](./metrics-definitions.html).