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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/create-bot-flow.md

Summary

Updated product references from 'Amazon Connect' to 'Connect Customer' throughout the documentation.

Security assessment

Changes are purely branding/naming updates without any security implications. No security vulnerabilities, configurations, or features were modified or documented.

Diff

diff --git a/connect/latest/adminguide/create-bot-flow.md b/connect/latest/adminguide/create-bot-flow.md
index 8bb1851c6..95fd6b242 100644
--- a//connect/latest/adminguide/create-bot-flow.md
+++ b//connect/latest/adminguide/create-bot-flow.md
@@ -13 +13 @@ This topic explains how to add a previously created conversational AI bot to a f
-  1. On the navigation menu in Amazon Connect, choose **Routing** , **Flows** , **Create flow** , and type a name for the flow.
+  1. On the navigation menu in Connect Customer, choose **Routing** , **Flows** , **Create flow** , and type a name for the flow.
@@ -48 +48 @@ The following image shows the dialog box to filter intents by locale.
-If you're using an Amazon Lex V2 bot, your language attribute in Amazon Connect must match the language model used to build your Lex bot. This is different than Amazon Lex (Classic). Use a [Set voice](./set-voice.html#set-voice-lexv2bot) block to indicate the Amazon Connect language model, or use a [Set contact attributes](./set-contact-attributes.html) block.
+If you're using an Amazon Lex V2 bot, your language attribute in Connect Customer must match the language model used to build your Lex bot. This is different than Amazon Lex (Classic). Use a [Set voice](./set-voice.html#set-voice-lexv2bot) block to indicate the Connect Customer language model, or use a [Set contact attributes](./set-contact-attributes.html) block.
@@ -60 +60 @@ The **Intents** dropdown box does not list intents for Amazon Lex V1 bots, cross
-    3. Return to the Amazon Connect admin website. Refresh the flow designer to see the selections in **Get customer input** block.
+    3. Return to the Connect Customer admin website. Refresh the flow designer to see the selections in **Get customer input** block.
@@ -64 +64 @@ The **Intents** dropdown box does not list intents for Amazon Lex V1 bots, cross
-    1. In Amazon Connect admin website, choose **Routing** , **Flows** , the bot, **Aliases**. Verify that **Use in flow and flow modules** is enabled, as shown in the following image.
+    1. In Connect Customer admin website, choose **Routing** , **Flows** , the bot, **Aliases**. Verify that **Use in flow and flow modules** is enabled, as shown in the following image.