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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/create-alerts-on-cases.md

Summary

Renamed 'Amazon Connect' to 'Connect Customer' and 'Amazon Connect Cases' to 'Connect Customer Cases'. Updated terminology consistently throughout.

Security assessment

Changes are limited to product branding terminology without introducing security content. No security vulnerabilities, mitigations, or security features are mentioned in the modifications.

Diff

diff --git a/connect/latest/adminguide/create-alerts-on-cases.md b/connect/latest/adminguide/create-alerts-on-cases.md
index d305c5538..78d2a9b6c 100644
--- a//connect/latest/adminguide/create-alerts-on-cases.md
+++ b//connect/latest/adminguide/create-alerts-on-cases.md
@@ -9 +9 @@ Step 1: Define rule conditionsStep 2: Define rule actions
-# Automatically monitor and update cases in Amazon Connect Cases
+# Automatically monitor and update cases in Connect Customer Cases
@@ -21 +21 @@ You can easily set up case notifications and automation. You can create rules th
-  * Send email alerts to Amazon Connect users
+  * Send email alerts to Connect Customer users
@@ -30 +30 @@ For example, you can set up an alert that automatically sends an email to a mana
-A developer needs to enable this feature. For instructions, see [Allow Amazon Connect Cases to send updates to Contact Lens rules](./cases-rules-integration-onboarding.html). 
+A developer needs to enable this feature. For instructions, see [Allow Connect Customer Cases to send updates to Contact Lens rules](./cases-rules-integration-onboarding.html). 
@@ -97 +97 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-How SLAs work in Amazon Connect Cases
+How SLAs work in Connect Customer Cases
@@ -99 +99 @@ How SLAs work in Amazon Connect Cases
-Amazon Connect Cases metrics
+Connect Customer Cases metrics