AWS connect documentation change
Summary
Renamed 'Amazon Connect' to 'Connect Customer' throughout the document. Updated references to match the new product name.
Security assessment
Changes are purely branding/product name updates with no security implications. No vulnerabilities, security features, or security-related content was added or modified.
Diff
diff --git a/connect/latest/adminguide/create-ai-prompts.md b/connect/latest/adminguide/create-ai-prompts.md index 913a7893c..f7a4dab0f 100644 --- a//connect/latest/adminguide/create-ai-prompts.md +++ b//connect/latest/adminguide/create-ai-prompts.md @@ -9 +9 @@ Choose a type of AI promptChoose the AI prompt model (optional)Edit the AI promp -# Create AI prompts in Amazon Connect +# Create AI prompts in Connect Customer @@ -13 +13 @@ An _AI prompt_ is a task for the large language model (LLM) to do. It provides a -Amazon Connect includes a set of default system AI prompts that power the out-of-the-box recommendations experience in the agent workspace. You can copy these default prompts to create your own new AI prompts. +Connect Customer includes a set of default system AI prompts that power the out-of-the-box recommendations experience in the agent workspace. You can copy these default prompts to create your own new AI prompts. @@ -15 +15 @@ Amazon Connect includes a set of default system AI prompts that power the out-of -To make it easy for non-developers to create AI prompts, Amazon Connect provides a set of templates that already contain instructions. You can use these templates to create new AI prompts. The templates contain placeholder text written in an easy-to-understand language called YAML. Just replace the placeholder text with your own instructions. +To make it easy for non-developers to create AI prompts, Connect Customer provides a set of templates that already contain instructions. You can use these templates to create new AI prompts. The templates contain placeholder text written in an easy-to-understand language called YAML. Just replace the placeholder text with your own instructions. @@ -46 +46 @@ Your first step is to choose the type of prompt you want to create. Each type pr - 1. Log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/. Use an admin account, or an account with **AI agent designer** \- **AI prompts** \- **Create** permission in it's security profile. + 1. Log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/. Use an admin account, or an account with **AI agent designer** \- **AI prompts** \- **Create** permission in it's security profile. @@ -95 +95 @@ In the **Models** section of the **AI Prompt builder** page, the system default -The models listed in the dropdown menu are based on the AWS Region of your Amazon Connect instance. For a list of models supported for each AWS Region, see Supported models for system/custom prompts. +The models listed in the dropdown menu are based on the AWS Region of your Connect Customer instance. For a list of models supported for each AWS Region, see Supported models for system/custom prompts. @@ -447 +447 @@ A _variable_ is placeholder for dynamic input in an AI prompt. The value of the -When you create AI prompt instructions, you can add variables that use system data that Amazon Connect provides, or [custom data](./ai-agent-session.html). +When you create AI prompt instructions, you can add variables that use system data that Connect Customer provides, or [custom data](./ai-agent-session.html). @@ -457 +457 @@ System variable | {{$.query}} | Inserts the query constructed by a Connect A -Customer provided variable | {{$.Custom.<VARIABLE_NAME>}} | Inserts any customer provided value that is added to a Amazon Connect session so that value can be included in the instructions that are sent to the LLM. +Customer provided variable | {{$.Custom.<VARIABLE_NAME>}} | Inserts any customer provided value that is added to a Connect Customer session so that value can be included in the instructions that are sent to the LLM. @@ -501 +501 @@ us.amazon.nova-micro-v1:0 eu.amazon.nova-micro-v1:0 apac.amazon.nova-micro-v1:0 -After you create the YAML files for the AI prompt, you can choose **Publish** on the **AI Prompt builder** page, or call the [CreateAIPrompt](https://docs.aws.amazon.com/connect/latest/APIReference/API_amazon-q-connect_CreateAIPrompt.html) API to create the prompt. Amazon Connect currently supports the following LLM models for a particular AWS Region. Some LLM model options support cross-region inference, which can improve performance and availability. Refer to the following table to see which models include cross-region inference support. For more information, see [Cross-region inference service](./ai-agent-initial-setup.html#enable-ai-agents-cross-region-inference-service). +After you create the YAML files for the AI prompt, you can choose **Publish** on the **AI Prompt builder** page, or call the [CreateAIPrompt](https://docs.aws.amazon.com/connect/latest/APIReference/API_amazon-q-connect_CreateAIPrompt.html) API to create the prompt. Connect Customer currently supports the following LLM models for a particular AWS Region. Some LLM model options support cross-region inference, which can improve performance and availability. Refer to the following table to see which models include cross-region inference support. For more information, see [Cross-region inference service](./ai-agent-initial-setup.html#enable-ai-agents-cross-region-inference-service).