AWS connect documentation change
Summary
Updated product name to 'Connect Customer Contact Lens' and maintained existing Amazon Bedrock security references
Security assessment
While the document retains existing security information about Amazon Bedrock's abuse detection, the changes only rebrand the product name without adding new security documentation or addressing vulnerabilities.
Diff
diff --git a/connect/latest/adminguide/contact-lens.md b/connect/latest/adminguide/contact-lens.md index 3f9bbd3cb..b97a988b1 100644 --- a//connect/latest/adminguide/contact-lens.md +++ b//connect/latest/adminguide/contact-lens.md @@ -7 +7 @@ -# Amazon Connect Contact Lens +# Connect Customer Contact Lens @@ -11 +11 @@ -**Powered by Amazon Bedrock** : AWS implements [automated abuse detection](https://docs.aws.amazon.com//bedrock/latest/userguide/abuse-detection.html). Because Amazon Connect Contact Lens is built on Amazon Bedrock, users can take full advantage of the controls implemented in Amazon Bedrock to enforce safety, security, and the responsible use of artificial intelligence (AI). +**Powered by Amazon Bedrock** : AWS implements [automated abuse detection](https://docs.aws.amazon.com//bedrock/latest/userguide/abuse-detection.html). Because Connect Customer Contact Lens is built on Amazon Bedrock, users can take full advantage of the controls implemented in Amazon Bedrock to enforce safety, security, and the responsible use of artificial intelligence (AI). @@ -13 +13 @@ -Amazon Connect Contact Lens provides contact center analytics and quality management capabilities that enable you to monitor, measure, and continuously improve contact quality and agent performance for a better overall customer experience. +Connect Customer Contact Lens provides contact center analytics and quality management capabilities that enable you to monitor, measure, and continuously improve contact quality and agent performance for a better overall customer experience.