AWS connect documentation change
Summary
Rebranding changes replacing 'Amazon Connect' with 'Connect Customer' throughout the document, including product names like Voice ID and Customer Profiles
Security assessment
Changes are purely branding/naming updates without modifying any security functionality, configurations, or vulnerabilities. The security-related capabilities (authentication, Voice ID fraud detection) remain described but with renamed services.
Diff
diff --git a/connect/latest/adminguide/contact-block-definitions.md b/connect/latest/adminguide/contact-block-definitions.md index fe0b92aa7..5ea7957ff 100644 --- a//connect/latest/adminguide/contact-block-definitions.md +++ b//connect/latest/adminguide/contact-block-definitions.md @@ -7 +7 @@ -# Flow block definitions in the flow designer in Amazon Connect +# Flow block definitions in the flow designer in Connect Customer @@ -16 +16 @@ Block | Description -[Authenticate Customer](./authenticate-customer.html) | Enables the customer to authenticate by leveraging Amazon Cognito and Amazon Connect Customer Profiles. +[Authenticate Customer](./authenticate-customer.html) | Enables the customer to authenticate by leveraging Amazon Cognito and Connect Customer Customer Profiles. @@ -28 +28 @@ Block | Description -[Create task](./create-task-block.html) | Creates a new task, sets the tasks attributes, and initiates a contact flow to start the task. To learn more about Amazon Connect Tasks, see [The task channel in Amazon Connect](./tasks.html). +[Create task](./create-task-block.html) | Creates a new task, sets the tasks attributes, and initiates a contact flow to start the task. To learn more about Connect Customer Tasks, see [The task channel in Connect Customer](./tasks.html). @@ -57 +57 @@ Block | Description -[Set Voice ID](./set-voice-id.html) | When the call is connected to a flow, sends audio to Amazon Connect Voice ID to verify the caller's identity and match against fraudsters on a watch list. +[Set Voice ID](./set-voice-id.html) | When the call is connected to a flow, sends audio to Connect Customer Voice ID to verify the caller's identity and match against fraudsters on a watch list. @@ -79 +79 @@ Sample secure customer data entry input in a call with no contact center agent -Supported channels for flow blocks in Amazon Connect +Supported channels for flow blocks in Connect Customer