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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/connect-slr-outbound.md

Summary

Updated product name references from 'Amazon Connect' to 'Connect Customer' throughout the document, including IAM action names and resource descriptions.

Security assessment

Changes only affect naming conventions in IAM policy examples and service descriptions. No security permissions, vulnerabilities, or access controls are modified. The service-linked role functionality remains unchanged.

Diff

diff --git a/connect/latest/adminguide/connect-slr-outbound.md b/connect/latest/adminguide/connect-slr-outbound.md
index e8d8af633..f38ed335a 100644
--- a//connect/latest/adminguide/connect-slr-outbound.md
+++ b//connect/latest/adminguide/connect-slr-outbound.md
@@ -9 +9 @@ Service-linked role permissions for outbound campaignsCreate a service-linked ro
-# Use service-linked roles for outbound campaigns in Amazon Connect
+# Use service-linked roles for outbound campaigns in Connect Customer
@@ -11 +11 @@ Service-linked role permissions for outbound campaignsCreate a service-linked ro
-Amazon Connect outbound campaigns uses AWS Identity and Access Management service-linked roles. When an Amazon Connect instance is enabled to use outbound campaigns, it creates a unique service linked role that allows it to perform actions on the Amazon Connect instance.
+Connect Customer outbound campaigns uses AWS Identity and Access Management service-linked roles. When an Connect Customer instance is enabled to use outbound campaigns, it creates a unique service linked role that allows it to perform actions on the Connect Customer instance.
@@ -32 +32 @@ The [AmazonConnectCampaignsServiceLinkedRolePolicy](./security_iam_awsmanpol.htm
-  * Action: Amazon Connect
+  * Action: Connect Customer
@@ -38 +38 @@ The [AmazonConnectCampaignsServiceLinkedRolePolicy](./security_iam_awsmanpol.htm
-for all Amazon Connect instances.
+for all Connect Customer instances.
@@ -40 +40 @@ for all Amazon Connect instances.
-  * Action: Amazon Connect
+  * Action: Connect Customer
@@ -58 +58 @@ for all Amazon Connect instances.
-For the Amazon Connect instance specified.
+For the Connect Customer instance specified.
@@ -91 +91 @@ on all resources tagged with `aws:ResourceTag/AmazonConnectCampaignsEnabled`.
-Permissions for Amazon Connect Customer Profiles will be added to ezCRC template: `ConnectCampaignsCustomerProfilesIntegrationAccess`.
+Permissions for Connect Customer Customer Profiles will be added to ezCRC template: `ConnectCampaignsCustomerProfilesIntegrationAccess`.
@@ -97 +97 @@ You must configure permissions to allow an IAM entity (such as a user, group, or
-You don't need to manually create a service-linked role. When you associate an Amazon Connect instance with outbound campaigns by invoking the `StartInstanceOnboardingJob` API, outbound campaigns creates the service-linked role for you.
+You don't need to manually create a service-linked role. When you associate an Connect Customer instance with outbound campaigns by invoking the `StartInstanceOnboardingJob` API, outbound campaigns creates the service-linked role for you.
@@ -99 +99 @@ You don't need to manually create a service-linked role. When you associate an A
-If you delete this service-linked role, and then need to create it again, you can use the same process to recreate the role in your account. When you associate a new Amazon Connect instance with outbound campaigns, Amazon Connect creates the service-linked role for you again. 
+If you delete this service-linked role, and then need to create it again, you can use the same process to recreate the role in your account. When you associate a new Connect Customer instance with outbound campaigns, Connect Customer creates the service-linked role for you again.