AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/ccp-login.md

Summary

Updated product name references from 'Amazon Connect' to 'Connect Customer' throughout the document

Security assessment

The changes are purely branding/terminology updates replacing 'Amazon Connect' with 'Connect Customer'. No security-related content was added, modified, or removed. The cookie authentication and session management references remain unchanged.

Diff

diff --git a/connect/latest/adminguide/ccp-login.md b/connect/latest/adminguide/ccp-login.md
index 22c01b398..1cf1152bc 100644
--- a//connect/latest/adminguide/ccp-login.md
+++ b//connect/latest/adminguide/ccp-login.md
@@ -9 +9 @@ Problems logging in?Log out of CCP
-# Log in and log out of the Amazon Connect CCP
+# Log in and log out of the Connect Customer CCP
@@ -17 +17 @@ Before you can log in to the Contact Control Panel (CCP), your administrator mus
-Where `instance name` is provided by your IT department or whoever set up Amazon Connect for your business.
+Where `instance name` is provided by your IT department or whoever set up Connect Customer for your business.
@@ -36 +36 @@ After you have that information, here's how to log in and get started.
-![The login page for Amazon Connect.](/images/connect/latest/adminguide/images/ccp-login.png)
+![The login page for Connect Customer.](/images/connect/latest/adminguide/images/ccp-login.png)
@@ -46 +46 @@ OR
-Amazon Connect uses cookies for authentication. Google Chrome requires you to authorize the use of Amazon Connect cookies.
+Connect Customer uses cookies for authentication. Google Chrome requires you to authorize the use of Connect Customer cookies.
@@ -50 +50 @@ Amazon Connect uses cookies for authentication. Google Chrome requires you to au
-**IT admins** : For more information, see [Using Amazon Connect with third-party cookies](./admin-3pcookies.html).
+**IT admins** : For more information, see [Using Connect Customer with third-party cookies](./admin-3pcookies.html).
@@ -54 +54 @@ Amazon Connect uses cookies for authentication. Google Chrome requires you to au
-![The browser prompt to allow Amazon Connect access to your microphone.](/images/connect/latest/adminguide/images/ccp-allow-microphone.png)
+![The browser prompt to allow Connect Customer access to your microphone.](/images/connect/latest/adminguide/images/ccp-allow-microphone.png)
@@ -67 +67 @@ If you have problems logging in to the CCP, contact your manager for help, or th
-If you see the **Session expired** message while logging in, you probably just need to refresh the session token. Go to your identity provider and log in. Refresh the Amazon Connect page. If you still get this message, contact your IT team.
+If you see the **Session expired** message while logging in, you probably just need to refresh the session token. Go to your identity provider and log in. Refresh the Connect Customer page. If you still get this message, contact your IT team.
@@ -69 +69 @@ If you see the **Session expired** message while logging in, you probably just n
-## Log out of the Amazon Connect CCP
+## Log out of the Connect Customer CCP