AWS connect documentation change
Summary
Updated product name references from 'Amazon Connect' to 'Connect Customer' throughout the documentation
Security assessment
Changes are purely rebranding/product naming updates without any security implications. No vulnerabilities, configurations, or security features were modified or added.
Diff
diff --git a/connect/latest/adminguide/case-assignment.md b/connect/latest/adminguide/case-assignment.md index fee368479..6e095fdba 100644 --- a//connect/latest/adminguide/case-assignment.md +++ b//connect/latest/adminguide/case-assignment.md @@ -9 +9 @@ Set up agents and flowsHow agents assign case ownershipHow to configure the Case -# Set up a case assignment in Amazon Connect Cases +# Set up a case assignment in Connect Customer Cases @@ -34 +34 @@ The following image shows the **Case list** view in the agent workspace. You can -To enable case assignment in your Amazon Connect instance, configure the following resources: +To enable case assignment in your Connect Customer instance, configure the following resources: @@ -46 +46 @@ To enable case assignment in your Amazon Connect instance, configure the followi - * **Quick connects**. Create user and queue quick connects for each user and queue that you want to appear in the dropdown lists. For instructions, see [Create quick connects in Amazon Connect](./quick-connects.html). + * **Quick connects**. Create user and queue quick connects for each user and queue that you want to appear in the dropdown lists. For instructions, see [Create quick connects in Connect Customer](./quick-connects.html). @@ -48 +48 @@ To enable case assignment in your Amazon Connect instance, configure the followi - * **Queues**. Add the quick connects to the agent's queue. For instructions, see [Create a queue using the Amazon Connect admin website](./create-queue.html). + * **Queues**. Add the quick connects to the agent's queue. For instructions, see [Create a queue using the Connect Customer admin website](./create-queue.html). @@ -50 +50 @@ To enable case assignment in your Amazon Connect instance, configure the followi - * **Routing profile**. Add the queue to the agent's routing profile. For instructions, see [Create a routing profile in Amazon Connect to link queues to agents](./routing-profiles.html). + * **Routing profile**. Add the queue to the agent's routing profile. For instructions, see [Create a routing profile in Connect Customer to link queues to agents](./routing-profiles.html).