AWS connect documentation change
Summary
Replaced 'Amazon Connect' with 'Connect Customer' terminology throughout the document, including service references, feature names, and documentation links.
Security assessment
Changes are purely terminological updates without altering security policies. The fraud detection clause remains unchanged, and no vulnerabilities or security enhancements are mentioned.
Diff
diff --git a/connect/latest/adminguide/caller-id-personalizing-customer-interaction.md b/connect/latest/adminguide/caller-id-personalizing-customer-interaction.md index aec52ece1..a3080cf8c 100644 --- a//connect/latest/adminguide/caller-id-personalizing-customer-interaction.md +++ b//connect/latest/adminguide/caller-id-personalizing-customer-interaction.md @@ -15 +15 @@ You can provide a personalized experience for your customers by using metadata a -Features that are provided by Amazon Connect or third parties may rely on call data for identifying inbound callers for personalizing customer interaction or detecting fraud and may be subject to additional terms and conditions. Network-related call data that is not displayed to call recipients may not be used for any purpose other than fraud detection. +Features that are provided by Connect Customer or third parties may rely on call data for identifying inbound callers for personalizing customer interaction or detecting fraud and may be subject to additional terms and conditions. Network-related call data that is not displayed to call recipients may not be used for any purpose other than fraud detection. @@ -19 +19 @@ Features that are provided by Amazon Connect or third parties may rely on call d -The following table lists the available telephony call metadata attributes. For information about using attributes, see [Use Amazon Connect contact attributes](./connect-contact-attributes.html). +The following table lists the available telephony call metadata attributes. For information about using attributes, see [Use Connect Customer contact attributes](./connect-contact-attributes.html). @@ -42 +42 @@ Before opening an AWS Support case: - * If you are missing data on all calls required by a third-party Amazon Connect Ready service, check that you followed the service configuration guide provided by the third party. + * If you are missing data on all calls required by a third-party Connect Customer Ready service, check that you followed the service configuration guide provided by the third party. @@ -46 +46 @@ If you need to open a AWS Support case, provide the following information: - * **Service** = **Amazon Connect** + * **Service** = **Connect Customer** @@ -54 +54 @@ If you need to open a AWS Support case, provide the following information: - * Enter the name of your Amazon Connect Ready service provider + * Enter the name of your Connect Customer Ready service provider