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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/call-and-chat.md

Summary

Changed 'Amazon Connect' to 'Connect Customer' in section titles and administrator references

Security assessment

Modifications are limited to product name changes without introducing, modifying, or removing any security-related content. No security vulnerabilities or security features are addressed.

Diff

diff --git a/connect/latest/adminguide/call-and-chat.md b/connect/latest/adminguide/call-and-chat.md
index c67cf3b4e..b841df843 100644
--- a//connect/latest/adminguide/call-and-chat.md
+++ b//connect/latest/adminguide/call-and-chat.md
@@ -9 +9 @@ Can't make outbound call to another agentCan't see phone number quick connects i
-# Use the CCP in Amazon Connect to make a call while on a chat
+# Use the CCP in Connect Customer to make a call while on a chat
@@ -59 +59 @@ If you can't see [phone number quick connects](./quick-connects.html#external-qu
-To enable agents to consult over the phone with each other while they are on chats, your Amazon Connect administrator needs to set up a direct dial number (DID) that routes to the agent. This configuration incurs additional costs. 
+To enable agents to consult over the phone with each other while they are on chats, your Connect Customer administrator needs to set up a direct dial number (DID) that routes to the agent. This configuration incurs additional costs.