AWS connect documentation change
Summary
Updated all references from 'Amazon Connect' to 'Connect Customer' in headings, API references, and admin website mentions
Security assessment
Purely cosmetic branding changes. No security features, vulnerabilities, or configurations were added, removed, or modified in the documentation.
Diff
diff --git a/connect/latest/adminguide/bot-metrics.md b/connect/latest/adminguide/bot-metrics.md index 71812a6dd..3256dcd72 100644 --- a//connect/latest/adminguide/bot-metrics.md +++ b//connect/latest/adminguide/bot-metrics.md @@ -9 +9 @@ Average bot conversation timeAverage bot conversation turnsBot conversations com -# Amazon Connect bot metrics and analytics +# Connect Customer bot metrics and analytics @@ -21 +21 @@ This metric measures the average duration of completed conversations for which t -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -54 +54 @@ A single turn is a request from the client application and a response from the b -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -101 +101 @@ but will exclude conversations for which the invoking resource (flow or flow mod -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -138 +138 @@ This metric provides the count of completed intents. It includes intents for com -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -187 +187 @@ This metric provides the percentage of total conversations that ended in the spe -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -194 +194 @@ This metric provides the percentage of total conversations that ended in the spe -**How to access using the Amazon Connect admin website** : +**How to access using the Connect Customer admin website** : @@ -218 +218 @@ This metric provides the percentage of intents that ended in the specific outcom -**How to access using the Amazon Connect API** : +**How to access using the Connect Customer API** : @@ -225 +225 @@ This metric provides the percentage of intents that ended in the specific outcom -**How to access using the Amazon Connect admin website** : +**How to access using the Connect Customer admin website** :