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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/amazon-connect-workspaces.md

Summary

Updated branding from 'Amazon Connect' to 'Connect Customer' throughout the documentation

Security assessment

Changes are purely branding/terminology updates with no security implications. No security vulnerabilities, features, or configurations are mentioned or modified.

Diff

diff --git a/connect/latest/adminguide/amazon-connect-workspaces.md b/connect/latest/adminguide/amazon-connect-workspaces.md
index c941b6883..251b0b3a3 100644
--- a//connect/latest/adminguide/amazon-connect-workspaces.md
+++ b//connect/latest/adminguide/amazon-connect-workspaces.md
@@ -30 +30 @@ To create a new workspace:
-  1. Open the Amazon Connect admin website.
+  1. Open the Connect Customer admin website.
@@ -79 +79 @@ Views may contain components, such as third party applications, that require Sec
-  * **Security Profile assignment** — this is the traditional way to determine which Amazon Connect managed pages appear in the left navigation menu. This applies to user interfaces that are not powered by Views.
+  * **Security Profile assignment** — this is the traditional way to determine which Connect Customer managed pages appear in the left navigation menu. This applies to user interfaces that are not powered by Views.
@@ -94 +94 @@ Other considerations to keep in mind:
-All Amazon Connect pages do not support multiple Views. Amazon Connect managed pages have the same layout and components, with only slight variations based on user permissions, for example an **Add** button that appears only to entitled users.
+All Connect Customer pages do not support multiple Views. Connect Customer managed pages have the same layout and components, with only slight variations based on user permissions, for example an **Add** button that appears only to entitled users.
@@ -115 +115 @@ To minimize disruption to users, a workspace can only be deleted if it is not as
-After a workspace has been assigned to a user, it is visible in their header. If a user only has one workspace assigned, it opens automatically. If no custom workspace has been created or assigned, users will see the default Amazon Connect experience. Users **assigned to more than one** workspace can switch between assigned workspaces from the header control. Their last-used workspace will open by default in the next session.
+After a workspace has been assigned to a user, it is visible in their header. If a user only has one workspace assigned, it opens automatically. If no custom workspace has been created or assigned, users will see the default Connect Customer experience. Users **assigned to more than one** workspace can switch between assigned workspaces from the header control. Their last-used workspace will open by default in the next session.
@@ -123 +123 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-EventBridge events emitted by Amazon Connect
+EventBridge events emitted by Connect Customer