AWS connect documentation change
Summary
Renamed 'Amazon Connect' to 'Connect Customer' throughout the document including title, instance references, and feature descriptions
Security assessment
Changes are purely branding/naming updates without any security content modifications. The security profile references remain unchanged except for service name replacement.
Diff
diff --git a/connect/latest/adminguide/amazon-connect-contact-centers.md b/connect/latest/adminguide/amazon-connect-contact-centers.md index 1e25e7dc9..24f63e277 100644 --- a//connect/latest/adminguide/amazon-connect-contact-centers.md +++ b//connect/latest/adminguide/amazon-connect-contact-centers.md @@ -7 +7 @@ -# Set up your contact center in Amazon Connect +# Set up your contact center in Connect Customer @@ -9 +9 @@ -To get started, you [create an Amazon Connect instance](./amazon-connect-instances.html), which is your a virtual contact center. +To get started, you [create an Connect Customer instance](./amazon-connect-instances.html), which is your a virtual contact center. @@ -11 +11 @@ To get started, you [create an Amazon Connect instance](./amazon-connect-instanc -After you create an Amazon Connect instance, you can: +After you create an Connect Customer instance, you can: @@ -31 +31 @@ After you create an Amazon Connect instance, you can: - * Review this [list](./security-profile-list.html) of security profile permissions, and then [assign](./assign-security-profile.html) security profile permissions to users so they can access those parts of Amazon Connect that are appropriate to their roles. + * Review this [list](./security-profile-list.html) of security profile permissions, and then [assign](./assign-security-profile.html) security profile permissions to users so they can access those parts of Connect Customer that are appropriate to their roles. @@ -35 +35 @@ After you create an Amazon Connect instance, you can: - * Use the [default flows](./contact-flow-default.html) that come with Amazon Connect or [create](./create-contact-flow.html#create-inbound-contact-flow) your own flows to define how your customers experience your contact center. + * Use the [default flows](./contact-flow-default.html) that come with Connect Customer or [create](./create-contact-flow.html#create-inbound-contact-flow) your own flows to define how your customers experience your contact center. @@ -46 +46 @@ The topics in this section explain how to do these steps. - * [Amazon Connect Customer](./enable-nextgeneration-amazonconnect.html) + * [Connect Customer Customer](./enable-nextgeneration-amazonconnect.html) @@ -48 +48 @@ The topics in this section explain how to do these steps. - * [Create an Amazon Connect instance](./amazon-connect-instances.html) + * [Create an Connect Customer instance](./amazon-connect-instances.html) @@ -50 +50 @@ The topics in this section explain how to do these steps. - * [Test voice, chat, and task experiences in Amazon Connect](./chat-testing.html) + * [Test voice, chat, and task experiences in Connect Customer](./chat-testing.html) @@ -75 +75 @@ Administrative support -Amazon Connect Customer +Connect Customer Customer