AWS connect documentation change
Summary
Updated references from 'Amazon Connect' to 'Connect Customer' in AI agent setup documentation and terminology
Security assessment
Changes are limited to product naming conventions ('Amazon Connect' to 'Connect Customer'). No modifications to security controls, permissions, or vulnerability-related content. The AI agent configuration steps remain unchanged.
Diff
diff --git a/connect/latest/adminguide/agentic-self-service.md b/connect/latest/adminguide/agentic-self-service.md index 22d7eba7a..0332e305e 100644 --- a//connect/latest/adminguide/agentic-self-service.md +++ b//connect/latest/adminguide/agentic-self-service.md @@ -68 +68 @@ Follow these high-level steps to set up agentic self-service: - 1. Create an orchestrator AI agent. In the Amazon Connect admin website, go to **AI agent designer** , choose **AI agents** , and choose **Create AI agent**. Select **Orchestration** as the AI agent type. For **Copy from existing** , select **SelfServiceOrchestrator** to use the system AI agent for self-service as your starting configuration. + 1. Create an orchestrator AI agent. In the Connect Customer admin website, go to **AI agent designer** , choose **AI agents** , and choose **Create AI agent**. Select **Orchestration** as the AI agent type. For **Copy from existing** , select **SelfServiceOrchestrator** to use the system AI agent for self-service as your starting configuration. @@ -82 +82 @@ Orchestrator AI agents require responses to be wrapped in `<message>` tags. With - 6. Create a Conversational AI bot. Go to **Routing** , **Flows** , **Conversational AI** , and create a bot with the Amazon Connect AI agent intent enabled. For more information, see [Create an Connect AI agents intent](./create-qic-intent-connect.html). + 6. Create a Conversational AI bot. Go to **Routing** , **Flows** , **Conversational AI** , and create a bot with the Connect Customer AI agent intent enabled. For more information, see [Create an Connect AI agents intent](./create-qic-intent-connect.html). @@ -272 +272 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please -Use Amazon Connect AI agent self-service +Use Connect Customer AI agent self-service