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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/agent-event-streams.md

Summary

Renamed 'Amazon Connect agent event streams' to 'Connect Customer agent event streams' and updated all references to 'Amazon Connect' to 'Connect Customer' throughout the document.

Security assessment

Changes are purely branding updates (renaming 'Amazon Connect' to 'Connect Customer') with no modifications to security configurations, permissions, or data handling. No evidence of security vulnerabilities or new security features.

Diff

diff --git a/connect/latest/adminguide/agent-event-streams.md b/connect/latest/adminguide/agent-event-streams.md
index 41a24e6b1..ca83e851b 100644
--- a//connect/latest/adminguide/agent-event-streams.md
+++ b//connect/latest/adminguide/agent-event-streams.md
@@ -7 +7 @@
-# Amazon Connect agent event streams
+# Connect Customer agent event streams
@@ -9 +9 @@
-Amazon Connect agent event streams are Amazon Kinesis data streams that provide you with near real-time reporting of agent activity within your Amazon Connect instance. The events published to the stream include these CCP events: 
+Connect Customer agent event streams are Amazon Kinesis data streams that provide you with near real-time reporting of agent activity within your Connect Customer instance. The events published to the stream include these CCP events: 
@@ -26 +26 @@ You can use the agent event streams to create dashboards that display agent info
-  * [Enable agent event streams to report agent activity in Amazon Connect](./agent-event-streams-enable.html)
+  * [Enable agent event streams to report agent activity in Connect Customer](./agent-event-streams-enable.html)
@@ -28 +28 @@ You can use the agent event streams to create dashboards that display agent info
-  * [Sample agent event stream in Amazon Connect](./sample-agent-event-stream.html)
+  * [Sample agent event stream in Connect Customer](./sample-agent-event-stream.html)
@@ -32 +32 @@ You can use the agent event streams to create dashboards that display agent info
-  * [Agent event streams data model in Amazon Connect](./agent-event-stream-model.html)
+  * [Agent event streams data model in Connect Customer](./agent-event-stream-model.html)
@@ -43 +43 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-Login/Logout reports for agents in Amazon Connect
+Login/Logout reports for agents in Connect Customer
@@ -45 +45 @@ Login/Logout reports for agents in Amazon Connect
-Enable agent event streams to report agent activity in Amazon Connect
+Enable agent event streams to report agent activity in Connect Customer