AWS connect documentation change
Summary
Replaced 'Amazon Connect' with 'Connect Customer' in login instructions and action descriptions.
Security assessment
Changes only affect product naming conventions. No alterations to security profiles, permission structures, or alert rule functionality were made.
Diff
diff --git a/connect/latest/adminguide/add-rules-for-alerts-chat.md b/connect/latest/adminguide/add-rules-for-alerts-chat.md index c47e6a6e0..102db1934 100644 --- a//connect/latest/adminguide/add-rules-for-alerts-chat.md +++ b//connect/latest/adminguide/add-rules-for-alerts-chat.md @@ -23 +23 @@ When the supervisor monitors a chat, Contact Lens provides them with a real-time - 1. Log in to Amazon Connect with a user account that is assigned the **CallCenterManager** security profile, or that is enabled for **Rules** permissions. + 1. Log in to Connect Customer with a user account that is assigned the **CallCenterManager** security profile, or that is enabled for **Rules** permissions. @@ -83 +83 @@ For example, the following image shows a rule that applies when an agent is work - 13. Choose **Add action** to specify what action Amazon Connect should take when the conditions are met. You can configure supervisor alerts by using email notifications or by developing a custom integration with EventBridge. + 13. Choose **Add action** to specify what action Connect Customer should take when the conditions are met. You can configure supervisor alerts by using email notifications or by developing a custom integration with EventBridge.