AWS connect documentation change
Summary
Updated product name from 'Amazon Connect' to 'Connect Customer' in title and admin website references
Security assessment
Changes only involve product renaming without altering security practices, access controls, or data handling procedures related to performance evaluations.
Diff
diff --git a/connect/latest/adminguide/acknowledge-evaluations.md b/connect/latest/adminguide/acknowledge-evaluations.md index 432c95e0e..3bdca49f1 100644 --- a//connect/latest/adminguide/acknowledge-evaluations.md +++ b//connect/latest/adminguide/acknowledge-evaluations.md @@ -7 +7 @@ -# Acknowledge performance evaluations in Amazon Connect +# Acknowledge performance evaluations in Connect Customer @@ -11 +11 @@ When an agent performance evaluation is submitted, you can automatically notify -After the agent has reviewed the performance evaluation, they can acknowledge their review of the evaluation and write an optional note in the Amazon Connect admin website. This acknowledgement enables managers to track whether agents are reviewing the feedback provided on their performance evaluations. +After the agent has reviewed the performance evaluation, they can acknowledge their review of the evaluation and write an optional note in the Connect Customer admin website. This acknowledgement enables managers to track whether agents are reviewing the feedback provided on their performance evaluations. @@ -17 +17 @@ This topic explains the steps for agents to view and acknowledge an evaluation. - 1. After you have received a performance evaluation for a contact, use your agent account to log in to the Amazon Connect admin website at https://`instance name`.my.connect.aws/. + 1. After you have received a performance evaluation for a contact, use your agent account to log in to the Connect Customer admin website at https://`instance name`.my.connect.aws/.