AWS connect documentation change
Summary
Updated product references from 'Amazon Connect' to 'Connect Customer' and adjusted documentation links.
Security assessment
Changes involve branding updates and documentation link adjustments without modifications to security permissions, access controls, or authentication mechanisms. The security profile instructions remain unchanged.
Diff
diff --git a/connect/latest/adminguide/access-connect-assistant-in-workspace.md b/connect/latest/adminguide/access-connect-assistant-in-workspace.md index 7b0803e64..3a0fb94fc 100644 --- a//connect/latest/adminguide/access-connect-assistant-in-workspace.md +++ b//connect/latest/adminguide/access-connect-assistant-in-workspace.md @@ -11 +11 @@ Assign permissions -If you're using the CCP that is provided with Amazon Connect, after you enable the Connect assistant, share the following URL with your agents so they can access it: +If you're using the CCP that is provided with Connect Customer, after you enable the Connect assistant, share the following URL with your agents so they can access it: @@ -25 +25 @@ If you access your instance using the **awsapps.com** domain, use the following -For help finding your instance name, see [Find your Amazon Connect instance name](./find-instance-name.html). +For help finding your instance name, see [Find your Connect Customer instance name](./find-instance-name.html). @@ -29 +29 @@ By using the new URL, your agents can view the CCP and Connect assistant in the -If CCP is embedded in your agent's application, see [Initialization for CCP, Customer Profiles, and Connect assistant]( https://github.com/amazon-connect/amazon-connect-streams/blob/master/Documentation.md#initialization-for-ccp-customer-profiles-and-wisdom ) in the _Amazon Connect Streams Documentation_ for information about how to include the Connect assistant. +If CCP is embedded in your agent's application, see [Initialization for CCP, Customer Profiles, and Connect assistant]( https://github.com/amazon-connect/amazon-connect-streams/blob/master/Documentation.md#initialization-for-ccp-customer-profiles-and-wisdom ) in the _Connect Customer Streams Documentation_ for information about how to include the Connect assistant. @@ -42 +42 @@ Assign the following **Agent Applications** permission to the agent's security p -For information about how to add more permissions to an existing security profile, see [Update security profiles in Amazon Connect](./update-security-profiles.html). +For information about how to add more permissions to an existing security profile, see [Update security profiles in Connect Customer](./update-security-profiles.html). @@ -54 +54 @@ Monitor Connect AI agents -Use Amazon Connect agentic assistance +Use Connect Customer agentic assistance