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AWS connect documentation change

Service: connect · 2026-05-10 · Documentation low

File: connect/latest/adminguide/accept-calls.md

Summary

Changed 'Amazon Connect' to 'Connect Customer' in the title and content descriptions.

Security assessment

The modifications are limited to product name changes without any alterations to security configurations, call handling procedures, or access permissions. No security features were added or modified.

Diff

diff --git a/connect/latest/adminguide/accept-calls.md b/connect/latest/adminguide/accept-calls.md
index 006bc1996..37138b5b0 100644
--- a//connect/latest/adminguide/accept-calls.md
+++ b//connect/latest/adminguide/accept-calls.md
@@ -7 +7 @@
-# Accept customer calls using the Amazon Connect Contact Control Panel (CCP)
+# Accept customer calls using the Connect Customer Contact Control Panel (CCP)
@@ -9 +9 @@
-  1. Whenever you set your status in the CCP to **Available** , Amazon Connect can deliver calls to you, based on the settings in your [routing profile](./routing-profiles.html).
+  1. Whenever you set your status in the CCP to **Available** , Connect Customer can deliver calls to you, based on the settings in your [routing profile](./routing-profiles.html).
@@ -21 +21 @@ The **Accept call** button does not appear if your admin has configured your use
-  3. Before you're connected to the contact, Amazon Connect announces the name of the originating queue. 
+  3. Before you're connected to the contact, Connect Customer announces the name of the originating queue.