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AWS partner-central medium security documentation change

Service: partner-central · 2026-05-04 · Security-related medium

File: partner-central/latest/getting-started/registration-faq.md

Summary

Added four new FAQ entries about identity verification issues and account requirements, and updated capitalization in existing text.

Security assessment

The changes explicitly add documentation about identity verification security measures, including required permissions policies, photo ID validation procedures, and security justification for verification. This addresses access control vulnerabilities and authentication weaknesses by providing mitigation guidance.

Diff

diff --git a/partner-central/latest/getting-started/registration-faq.md b/partner-central/latest/getting-started/registration-faq.md
index 6c676d43f..383924cac 100644
--- a//partner-central/latest/getting-started/registration-faq.md
+++ b//partner-central/latest/getting-started/registration-faq.md
@@ -7 +7 @@
-Our organization has multiple AWS account IDs. How do I know which AWS account ID to use?How do I know if my company has a AWS Partner Central account?How do I know if I am a root user?Can the alliance lead contact information be updated after registering?Who should complete the identity verification process?What are you doing with the identity verification data?What happens if I register the AWS Partner Central Account and then change roles or leave my company? What happens to my personal data?Are all international IDs valid?How do I cancel?Why does my account summary on the dashboard of AWS Partner Central show "Not Registered" even though I've already registered with the APN?
+Our organization has multiple AWS account IDs. How do I know which AWS account ID to use?How do I know if my company has a AWS Partner Central account?How do I know if I am a root user?Can the alliance lead contact information be updated after registering?Who should complete the identity verification process?What are you doing with the identity verification data?What happens if I register the AWS Partner Central Account and then change roles or leave my company? What happens to my personal data?Are all international IDs valid?How do I cancel?Why does my account summary on the dashboard of AWS Partner Central show "Not Registered" even though I've already registered with the APN?I cannot start the identity verification process. It shows "Access denied. You do not have permission to AWS Partner Central."I cannot pass identity verification. It shows "Failed to verify your Identity. Refresh to get a new code." How do I fix it?Why do I need to complete identity verification?Why am I seeing the error "Partner Registration requires a paid AWS account in good standing. Please ensure your account meets these requirements to continue"?
@@ -17 +17 @@ Use an AWS account that can serve as the primary account for managing AWS-relate
-During the registration process, your registration business validation will fail if a company with the same Legal business name and details exists in our database. Contact [Partner Central Support](https://www.apn-portal.com/knowledgebase/?cu=1&fs=ContactUs&l=en_US) if you need to merge or consolidate APN accounts.
+During the registration process, your registration business validation will fail if a company with the same legal business name and details exists in our database. Contact [Partner Central Support](https://www.apn-portal.com/knowledgebase/?cu=1&fs=ContactUs&l=en_US) if you need to merge or consolidate APN accounts.
@@ -56,0 +57,18 @@ Do not create a new profile or register again. Creating a new registration will
+## I cannot start the identity verification process. It shows "Access denied. You do not have permission to AWS Partner Central."
+
+Contact your IAM administrator to provision you the permissions to access AWS Partner Central. You will need [AWSPartnerCentralFullAccess](https://docs.aws.amazon.com/aws-managed-policy/latest/reference/AWSPartnerCentralFullAccess.html) and [AWSMarketplaceSellerFullAccess](https://docs.aws.amazon.com/aws-managed-policy/latest/reference/AWSMarketplaceSellerFullAccess.html). Work with your IAM administrator and review the registration prerequisites.
+
+## I cannot pass identity verification. It shows "Failed to verify your Identity. Refresh to get a new code." How do I fix it?
+
+Ensure you use a government ID that shows your face. If you use a government ID without a photo, the system cannot match it with your selfie. Also ensure your photo ID has a recent picture.
+
+## Why do I need to complete identity verification?
+
+To maintain the security and integrity of the AWS Partner Network and AWS customers.
+
+## Why am I seeing the error "Partner Registration requires a paid AWS account in good standing. Please ensure your account meets these requirements to continue"?
+
+To register as an AWS Partner, your AWS account must be on a paid plan rather than the AWS Free Tier, and your account must be in good standing with AWS. Upgrading to a paid plan does not incur additional costs beyond your actual AWS usage.
+
+If you are currently on the AWS Free Tier, log into the AWS Management Console and [upgrade your account to a paid plan](https://console.aws.amazon.com/billing/home?#/freetier/upgrade). If your account is already on a paid plan and the error persists, sign in to the AWS Management Console and contact APN support through [this external link](https://www.apn-portal.com/knowledgebase/?cu=1&fs=ContactUs&l=en_US) and specify the issue.
+