AWS connect documentation change
Summary
Updated breadcrumb navigation and added important note about ServiceNow versioning requirement
Security assessment
This change includes a branding update and adds a functional requirement note about enabling versioning on ServiceNow knowledge base articles. While this prevents integration failures, it does not address a security vulnerability or weakness. It's a functional prerequisite for correct operation.
Diff
diff --git a/connect/latest/adminguide/ai-agent-initial-setup.md b/connect/latest/adminguide/ai-agent-initial-setup.md index 52073cf52..148a38c04 100644 --- a//connect/latest/adminguide/ai-agent-initial-setup.md +++ b//connect/latest/adminguide/ai-agent-initial-setup.md @@ -5 +5 @@ -[Documentation](/index.html)[Amazon Connect](/connect/index.html)[Administrator Guide](what-is-amazon-connect.html) +[Documentation](/index.html)[Amazon Connect Customer](/connect/index.html)[Administrator Guide](what-is-amazon-connect.html) @@ -392,0 +393,4 @@ By default, the system automatically selects all required fields. +###### Important + +You must enable versioning on your ServiceNow knowledge base articles. Connect AI agents requires versioning to correctly identify and ingest the latest version of your articles. Without versioning enabled, the integration will fail to create. +