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AWS agentworkspace documentation change

Service: agentworkspace · 2026-05-01 · Documentation low

File: agentworkspace/latest/devguide/getting-started-create-application.md

Summary

Updated branding to 'Amazon Connect Customer Agent Workspace' and maintained technical guidance for application development including HTTPS and SDK integration requirements.

Security assessment

Pure branding change with no modifications to security content. Existing security requirements (HTTPS, SDK for secure communication) remain unchanged without new security context.

Diff

diff --git a/agentworkspace/latest/devguide/getting-started-create-application.md b/agentworkspace/latest/devguide/getting-started-create-application.md
index e5e416d8d..6c2d15a0b 100644
--- a//agentworkspace/latest/devguide/getting-started-create-application.md
+++ b//agentworkspace/latest/devguide/getting-started-create-application.md
@@ -5 +5 @@
-[Documentation](/index.html)[Amazon Connect Agent Workspace](/connect/index.html)[Developer guide](what-is-service.html)
+[Documentation](/index.html)[Amazon Connect Customer Agent Workspace](/connect/index.html)[Developer Guide](what-is-service.html)
@@ -7 +7 @@
-# Create your application for Amazon Connect Agent Workspace
+# Create your application for Amazon Connect Customer agent workspace
@@ -9 +9 @@
-An application is a website that can be loaded from an HTTPS URL into an iframe in the Amazon Connect agent workspace. It can be built using any frontend framework and hosted anywhere as long as it can be loaded by the user’s browser and supports being embedded. In addition to being accessible by the user, the application must integrate the [Amazon Connect SDK](https://github.com/amazon-connect/AmazonConnectSDK) to establish secure communication between the application and the agent workspace allowing the application to receive events and data from the workspace.
+An application is a website that can be loaded from an HTTPS URL into an iframe in the Amazon Connect Customer agent workspace. It can be built using any frontend framework and hosted anywhere as long as it can be loaded by the user’s browser and supports being embedded. In addition to being accessible by the user, the application must integrate the [Amazon Connect SDK](https://github.com/amazon-connect/AmazonConnectSDK) to establish secure communication between the application and the agent workspace allowing the application to receive events and data from the workspace.