AWS connect documentation change
Summary
Updated feature limits for attachments to include tasks, added note about configurable file size up to 100 MB and custom file extensions via admin website or API.
Security assessment
The change documents configurable security controls (file size limits and custom file extensions) for attachments, which are security features that help prevent abuse through large file uploads or malicious file types. No evidence of a specific security vulnerability being addressed.
Diff
diff --git a/connect/latest/adminguide/feature-limits.md b/connect/latest/adminguide/feature-limits.md index f363c9786..6ff837452 100644 --- a//connect/latest/adminguide/feature-limits.md +++ b//connect/latest/adminguide/feature-limits.md @@ -44,2 +44,6 @@ Approved origin per Amazon Connect instance | 100 -File types supported for attachments to emails, cases, or chats | .csv, .doc, .docx, .heic, .jfif, .jpeg, .jpg, .mov, .mp4, .pdf, .png, .ppt, .pptx, .rtf, .txt, .wav, .xls, .xlsx For more information about supported file types for WhatsApp business messaging, see WhatsApp business messaging feature specifications later in this topic. -Maximum file size for an attachment to an email, case, or a chat | 20MB For more information about supported file sizes for WhatsApp business messaging, see WhatsApp business messaging feature specifications later in this topic. +File types supported for attachments to emails, cases, chats, or tasks | .csv, .doc, .docx, .heic, .jfif, .jpeg, .jpg, .mov, .mp4, .pdf, .png, .ppt, .pptx, .rtf, .txt, .wav, .xls, .xlsx Administrators can also configure custom file extensions through the Amazon Connect admin website or the Amazon Connect API. For more information about supported file types for WhatsApp business messaging, see WhatsApp business messaging feature specifications later in this topic. +Maximum file size for an attachment to an email, case, chat, or task | 20 MB (configurable up to 100 MB) + +###### Note + +Administrators can configure up to 100 MB through the Amazon Connect admin website or the Amazon Connect API. For more information about supported file sizes for WhatsApp business messaging, see WhatsApp business messaging feature specifications later in this topic. @@ -115,2 +119,6 @@ Communications widgets that can be created and customized per instance | 20 -File types supported for attachments to cases or chats | .csv, .doc, .docx, .heic, .jfif, .jpeg, .jpg, .mov, .mp4, .pdf, .png, .ppt, .pptx, .rtf, .txt, .wav, .xls, .xlsx -Maximum file size for an attachment to a case or a chat | 20MB +File types supported for attachments to cases, chats, or tasks | .csv, .doc, .docx, .heic, .jfif, .jpeg, .jpg, .mov, .mp4, .pdf, .png, .ppt, .pptx, .rtf, .txt, .wav, .xls, .xlsx Administrators can also configure custom file extensions through the Amazon Connect admin website or the Amazon Connect API. +Maximum file size for an attachment to a case, chat, or task | 20 MB (configurable up to 100 MB) + +###### Note + +Administrators can configure up to 100 MB through the Amazon Connect admin website or the Amazon Connect API.