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AWS connecthealth documentation change

Service: connecthealth · 2026-03-16 · Documentation low

File: connecthealth/latest/userguide/ambient-documentation.md

Summary

Clarified AI service provider involvement in consent language

Security assessment

Updated transparency about third-party AI usage in healthcare documentation, but does not address a security vulnerability or introduce new security features.

Diff

diff --git a/connecthealth/latest/userguide/ambient-documentation.md b/connecthealth/latest/userguide/ambient-documentation.md
index 32451c087..7376a0ea5 100644
--- a//connecthealth/latest/userguide/ambient-documentation.md
+++ b//connecthealth/latest/userguide/ambient-documentation.md
@@ -127 +127 @@ Amazon Connect Health ambient documentation uses AI to capture and transcribe cl
-Appropriate consent must be obtained from each patient and anyone present in the room when ambient documentation is used. As part of obtaining consent, patients should be informed that the visit will be recorded and used by an AI tool to create clinical notes, that their information may be shared with service providers, and that they can decline without any impact on their care. Customers and integrators should maintain records of patient consent, in accordance with applicable state law and internal retention policies. Customers should ensure that consent is obtained in accordance with their organization’s privacy practices.
+Appropriate consent must be obtained from each patient and anyone present in the room when ambient documentation is used. As part of obtaining consent, patients should be informed that the visit will be recorded and used by an AI service provider to create clinical notes, that their information may be shared with service providers, and that they can decline without any impact on their care. Customers and integrators should maintain records of patient consent, in accordance with applicable state law and internal retention policies. Customers should ensure that consent is obtained in accordance with their organization’s privacy practices.
@@ -131 +131 @@ Sample language:
-"Before we begin, I want to let you know that today’s visit will be recorded and monitored by an AI tool to help with documentation. Do you consent to proceed?"
+"Before we begin, I want to let you know that today’s visit will be recorded and monitored by an AI service provider to help with documentation. Do you consent to proceed?"