AWS connect documentation change
Summary
Extended sensitive data redaction coverage to include email messages
Security assessment
Expands existing security features to protect email content through redaction, improving data privacy controls without evidence of addressing a specific security incident.
Diff
diff --git a/connect/latest/adminguide/contact-lens.md b/connect/latest/adminguide/contact-lens.md index 41191563c..10c25c647 100644 --- a//connect/latest/adminguide/contact-lens.md +++ b//connect/latest/adminguide/contact-lens.md @@ -15 +15 @@ Amazon Connect Contact Lens provides contact center analytics and quality manage -Conversational analytics helps you protect your customer's privacy by enabling you to [automatically redact sensitive data](./sensitive-data-redaction.html) from conversation transcripts and audio files. +Conversational analytics helps you protect your customer's privacy by enabling you to [automatically redact sensitive data](./sensitive-data-redaction.html) from conversation transcripts, audio files, and email messages.