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AWS aws-backup documentation change

Service: aws-backup · 2026-03-10 · Documentation low

File: aws-backup/latest/devguide/troubleshooting.md

Summary

Added 'Common troubleshooting questions' and 'Additional important links' sections with multiple knowledge center references

Security assessment

Added troubleshooting guides for authorization/access issues (e.g. 'Access Denied' errors, insufficient privileges) and security configuration (vault locks, cross-account permissions). While these relate to security configurations, there's no evidence of addressing specific vulnerabilities or incidents - rather general guidance for access control issues.

Diff

diff --git a/aws-backup/latest/devguide/troubleshooting.md b/aws-backup/latest/devguide/troubleshooting.md
index 681f068f0..a6c34b136 100644
--- a//aws-backup/latest/devguide/troubleshooting.md
+++ b//aws-backup/latest/devguide/troubleshooting.md
@@ -5 +5 @@
-Troubleshooting general issuesTroubleshoot creating resourcesTroubleshooting deleting resourcesTroubleshooting restoring resourcesTroubleshooting formatting errors
+Troubleshooting general issuesTroubleshoot creating resourcesTroubleshooting deleting resourcesTroubleshooting restoring resourcesTroubleshooting formatting errorsCommon troubleshooting questionsAdditional important links
@@ -24,0 +25,4 @@ For general questions about AWS Backup, see the [AWS Backup FAQ](https://aws.ama
+  * Common troubleshooting questions
+
+  * Additional important links
+
@@ -113,0 +118,78 @@ When a wildcard (*) is included for the value in a parameter, the wildcard is pr
+## Common troubleshooting questions
+
+The following resources can help you troubleshoot common issues with AWS Backup.
+
+  * [Why does my AWS Backup job fail?](https://repost.aws/knowledge-center/backup-failed-job)
+
+  * [How do I troubleshoot common errors for Amazon S3 backups that are failing in AWS Backup?](https://repost.aws/knowledge-center/backup-s3-backups-fail-errors)
+
+  * [How do I troubleshoot common errors for VMware backups that are failing in AWS Backup?](https://repost.aws/knowledge-center/backup-troubleshoot-vmware-backups)
+
+  * For additional VMware backup troubleshooting, see [Troubleshoot VM issues](./vm-troubleshooting.html).
+
+  * [How do I troubleshoot the "You are not authorized to perform this operation" error when I try to restore my Amazon EC2 instance?](https://repost.aws/knowledge-center/aws-backup-encoded-authorization-failure)
+
+  * [How do I troubleshoot a backup policy that doesn't create jobs in my member accounts in an organization?](https://repost.aws/knowledge-center/backup-policy-no-jobs-created)
+
+  * [How do I resolve the error "This image is managed by AWS Backup and cannot be deleted via Amazon EC2 APIs" when I try to delete an Amazon EC2 backup?](https://repost.aws/knowledge-center/backup-delete-ami-error)
+
+  * [How do I troubleshoot Amazon EC2 VSS failures in AWS Backup?](https://repost.aws/knowledge-center/backup-troubleshoot-vss-failures)
+
+  * [How can I troubleshoot not receiving notifications from Amazon EventBridge for AWS Backup?](https://repost.aws/knowledge-center/backup-sns-notifications-not-received)
+
+  * [How do I resolve "Insufficient privileges to perform this action" errors when performing an Amazon EFS restore using AWS Backup?](https://repost.aws/knowledge-center/backup-insufficient-privileges-efs)
+
+  * [How can I turn off automatic backups in Amazon EFS and remove the stored backup data?](https://repost.aws/knowledge-center/efs-disable-automatic-backups)
+
+  * [Why is my recovery point in the expired status in AWS Backup?](https://repost.aws/knowledge-center/backup-recovery-point-expired)
+
+  * [How can I stop an Amazon RDS continuous backup in AWS Backup?](https://repost.aws/knowledge-center/backup-stop-rds-continuous-backup)
+
+  * [How do I remove an AWS Backup Vault Lock?](https://repost.aws/knowledge-center/backup-delete-vault-lock)
+
+  * [Why is my cross-account copy failing in AWS Backup?](https://repost.aws/knowledge-center/backup-troubleshoot-cross-account-copy)
+
+  * [How can I resolve the "Given key ID not accessible" error when performing a cross-account copy in AWS Backup?](https://repost.aws/knowledge-center/backup-cross-account-copy-error)
+
+  * [How do I resolve the error "Access Denied trying to call AWS Backup service" when I try to create a cross-account copy in AWS Backup?](https://repost.aws/knowledge-center/backup-resolve-access-denied-error)
+
+  * [Why do I get an Access Denied error when I try to create an AWS Backup vault?](https://repost.aws/knowledge-center/backup-vault-access-denied)
+
+  * [Why is my Aurora cluster endpoint stuck in the Creating status after the AWS Backup restore job completes?](https://repost.aws/knowledge-center/backup-aurora-cluster-endpoints-stuck)
+
+  * [Why are my scheduled backup plans in AWS Backup not running?](https://repost.aws/knowledge-center/aws-backup-troubleshoot-scheduled-backup-plans)
+
+
+
+
+## Additional important links
+
+The following resources provide additional guidance for working with AWS Backup.
+
+  * [Troubleshoot a logically air-gapped vault issue](https://docs.aws.amazon.com/aws-backup/latest/devguide/logicallyairgappedvault.html#lag-troubleshoot)
+
+  * [Delegated administrator accounts](https://docs.aws.amazon.com/aws-backup/latest/devguide/manage-cross-account.html#backup-delegatedadmin) — Delegated administrator accounts are member accounts with enhanced features but cannot override service opt-in settings of other member accounts like a management account can.
+
+  * [Managing multiple accounts](https://docs.aws.amazon.com/aws-backup/latest/devguide/manage-cross-account.html) — For backup plans that are managed by Organizations, the resource opt-in settings in the management account override the settings in a member account, even if one or more delegated administrator accounts are configured.
+
+  * [Backup plan options and configuration](https://docs.aws.amazon.com/aws-backup/latest/devguide/plan-options-and-configuration.html) — If you have a backup plan with multiple rules and the time frames of the two rules overlap, AWS Backup optimizes the backup and takes a backup for the rule with the longer retention time.
+
+  * [Metering and billing](https://docs.aws.amazon.com/aws-backup/latest/devguide/metering-and-billing.html) — To avoid additional charges, we recommend that you configure your backup plan retention policy with a warm storage duration of at least one week.
+
+  * [AWS Backup pricing](https://aws.amazon.com/backup/pricing/)
+
+  * [AWS Backup SLA](https://aws.amazon.com/backup/sla/)
+
+  * [AWS Backup quotas](https://docs.aws.amazon.com/aws-backup/latest/devguide/aws-backup-limits.html)
+
+  * [Continuous and point-in-time recovery considerations](https://docs.aws.amazon.com/aws-backup/latest/devguide/point-in-time-recovery.html#point-in-time-recovery-supported-services) — A resource can only have one continuous backup.
+
+  * [Prerequisites for Amazon S3 backups and considerations for Amazon S3 backups](https://docs.aws.amazon.com/aws-backup/latest/devguide/s3-backups.html#s3-backup-prerequisites)
+
+  * [Best practices and cost considerations for Amazon S3 backups](https://docs.aws.amazon.com/aws-backup/latest/devguide/s3-backups.html#bestpractices-costoptimization)
+
+  * [Feature availability, supported resources, and AWS Regions](https://docs.aws.amazon.com/aws-backup/latest/devguide/backup-feature-availability.html)
+
+
+
+