AWS solutions documentation change
Summary
Removed detailed support contact instructions and replaced with generic 'Contact AWS Support' guidance
Security assessment
Simplified support process documentation with no evidence of addressing security vulnerabilities or introducing security-related content.
Diff
diff --git a/solutions/latest/security-automations-for-aws-waf/troubleshooting.md b/solutions/latest/security-automations-for-aws-waf/troubleshooting.md index c2f600c0e..b0b9d5aec 100644 --- a//solutions/latest/security-automations-for-aws-waf/troubleshooting.md +++ b//solutions/latest/security-automations-for-aws-waf/troubleshooting.md @@ -5,2 +4,0 @@ -Contact Support - @@ -11,59 +8,0 @@ If you need help with this solution, contact Support to open a support case for -## Contact Support - -If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/developers/), [AWS Business Support](https://aws.amazon.com/premiumsupport/plans/business/), or [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), you can use the Support Center to get expert assistance with this solution. The following sections provide instructions. - -### Create case - - 1. Open [Support Center](https://support.console.aws.amazon.com/support/home#/). - - 2. Choose **Create case**. - - - - -### How can we help? - - 1. Choose **Technical**. - - 2. For **Service** , select **WAF** or **AWS WAF**. - - 3. For **Category** , select **WAF Security Automations** or **Security Automations for AWS WAF**. - - 4. For **Severity** , the option that best matches your use case. - - 5. As you enter the **Service** , **Category** , and **Severity** , the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**. - - - - -### Additional information - - 1. For **Subject** , enter text summarizing your question or issue. - - 2. For **Description** , describe the issue in detail. - - 3. Choose **Attach files**. - - 4. Attach the information that Support needs to process the request. - - - - -### Help us resolve your case faster - - 1. Enter the requested information. - - 2. Choose **Next step: Solve now or contact us**. - - - - -### Solve now or contact us - - 1. Review the **Solve now** solutions. - - 2. If you can’t resolve your issue with these solutions, choose **Contact us** , enter the requested information, and choose **Submit**. - - - - @@ -78 +17 @@ Handle XSS false positives -Developer guide +Contact AWS Support