AWS solutions documentation change
Summary
Added detailed instructions for contacting AWS Support including support plan requirements, case creation steps, and troubleshooting guidance
Security assessment
The changes only provide enhanced customer support instructions without addressing security vulnerabilities, weaknesses, or security features. No security-specific content was added or modified.
Diff
diff --git a/solutions/latest/dynamic-image-transformation-for-amazon-cloudfront/troubleshooting.md b/solutions/latest/dynamic-image-transformation-for-amazon-cloudfront/troubleshooting.md index 95a05c9a1..1cd64e003 100644 --- a//solutions/latest/dynamic-image-transformation-for-amazon-cloudfront/troubleshooting.md +++ b//solutions/latest/dynamic-image-transformation-for-amazon-cloudfront/troubleshooting.md @@ -4,0 +5,2 @@ +Contact AWS Support + @@ -6,0 +9,61 @@ +If you need help with this solution, Contact AWS Support to open a support case for this solution. + +## Contact AWS Support + +If you have [AWS Business Support+](https://aws.amazon.com/premiumsupport/plans/business-plus/), [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), or [Unified Operations](https://aws.amazon.com/premiumsupport/plans/unified-operations/), you can use the AWS Support Center to get expert assistance with this solution. The following sections provide instructions. + +### Create case + + 1. Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/). + + 2. Choose **Create case**. + + + + +### How can we help? + + 1. Choose **Technical**. + + 2. For **Service** , select **Solutions**. + + 3. For **Category** , select **Other Solutions**. + + 4. For **Severity** , select the option that best matches your use case. + + 5. When you enter the **Service** , **Category** , and **Severity** , the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**. + + + + +### Additional information + + 1. For **Subject** , enter text summarizing your question or issue. + + 2. For **Description** , describe the issue in detail, including the name of this solution and the version you are using, such as this example: **Dynamic Image Transformation for Amazon CloudFront vX.Y.Z**. + + 3. Choose **Attach files**. + + 4. Attach the information that AWS Support needs to process the request. + + + + +### Help us resolve your case faster + + 1. Enter the requested information. + + 2. Choose **Next step: Solve now or contact us**. + + + + +### Solve now or contact us + + 1. Review the **Solve now** solutions. + + 2. If you can’t resolve your issue with these solutions, choose **Contact us** , enter the requested information, and choose **Submit**. + + + + @@ -15 +78 @@ Maintain existing endpoint and cache when modifying architecture type -Contact AWS Support +Transformation policy errors