AWS connect documentation change
Summary
Added support for multiple knowledge bases and Bring Your Own Bedrock Knowledge Base (BYOBKB) integration. Updated terminology from 'Amazon Q' to 'AI Agents', modified image references, and added new configuration steps.
Security assessment
The changes focus on feature enhancements (multiple knowledge bases, BYOBKB integration) and UI updates. There's no evidence of security vulnerability fixes, security patches, or security incident responses. The existing encryption step (KMS) remains unchanged.
Diff
diff --git a/connect/latest/adminguide/ai-agent-initial-setup.md b/connect/latest/adminguide/ai-agent-initial-setup.md index 6caeae2ee..9eb34debb 100644 --- a//connect/latest/adminguide/ai-agent-initial-setup.md +++ b//connect/latest/adminguide/ai-agent-initial-setup.md @@ -5 +5 @@ -Supported content typesIntegration overviewBefore you beginStep 1: Create a domainStep 2: Encrypt the domainStep 3: Create an integration (knowledge base)Step 4: Configure your flow for Connect AI agentsWhen was your knowledge base last updated?Cross-region inference service +Supported content typesIntegration overviewBefore you beginStep 1: Create a domainStep 2: Encrypt the domainStep 3: Create an integration (knowledge base)Step 4: Configure your flow for Connect AI agentsWhat if I have multiple knowledge bases?When was your knowledge base last updated?Cross-region inference service @@ -37,0 +38,2 @@ The following sections explain how to use the Amazon Connect console to enable C + * What if I have multiple knowledge bases? + @@ -47 +49 @@ The following sections explain how to use the Amazon Connect console to enable C -Amazon Connect supports the ingestion of HTML, Word, PDF, and text files up to 1 MB. Note the following: +Connect AI agents support the ingestion of HTML, Word, PDF, and text files up to 1 MB. Note the following: @@ -158 +160 @@ The following steps explain how to add a domain to an Amazon Connect instance, a - 3. In the navigation pane, choose **Amazon Q** , and then choose **Add domain**. + 3. In the navigation pane, choose **AI Agents** , and then choose **Add domain**. @@ -164 +166 @@ The following steps explain how to add a domain to an Amazon Connect instance, a - + @@ -248 +250 @@ That takes you to the Key Management Service (KMS) console. Follow these steps: - + @@ -294 +296 @@ JSON -In the following example, the name of the KMS key starts with **9059f488**. +In the following example, the name of the KMS key starts with **82af7d87**. @@ -296 +298 @@ In the following example, the name of the KMS key starts with **9059f488**. - + @@ -300 +302 @@ In the following example, the name of the KMS key starts with **9059f488**. - + @@ -309 +311 @@ In the following example, the name of the KMS key starts with **9059f488**. - 1. On the **Amazon Q** page, choose **Add integration**. + 1. On the **AI Agents** page, choose **Add integration**. @@ -619 +621 @@ To create a new integration, use the following steps: - + @@ -667,0 +670,27 @@ Each time the Web Crawler runs, it retrieves content for all URLs that are reach +Now with Orchestration Type AI Agent, you can bring your own Bedrock Knowledge Base to seamlessly work with Connect AI Agents. + +###### Note + +The bedrock knowledge base integration type is only compatible with orchestration agent types. + + 1. Add new integration + + + + 2. Choose Bedrock Knowledge Base + + + + 3. Select existing Bedrock Knowledge Base + + + + 4. Review and add integration + + + + + + +You have successfully integrated an existing Bedrock Knowledge Base with Connect's AI Agents + @@ -691,0 +721,4 @@ If you choose to [customize](./customize-connect-ai-agents.html) the experience, +## What if I have multiple knowledge bases? + +You can configure your orchestration agent to utilize multiple knowledge bases by [configuring multiple retrieve tools.](https://docs.aws.amazon.com/connect/latest/adminguide/multiple-knowledge-base-setup-and-content-segmentation.html) +