AWS connect documentation change
Summary
Added release notes for tag-based access controls for cases, allowing restriction of case access by tags.
Security assessment
Introduces tag-based access controls as a new security feature to restrict case access. No evidence of fixing a vulnerability; instead adds new security capability.
Diff
diff --git a/connect/latest/adminguide/amazon-connect-release-notes.md b/connect/latest/adminguide/amazon-connect-release-notes.md index a9efb1e30..fc8fd147b 100644 --- a//connect/latest/adminguide/amazon-connect-release-notes.md +++ b//connect/latest/adminguide/amazon-connect-release-notes.md @@ -12,0 +13,4 @@ We recommend subscribing to the RSS feed so updates to these notes are delivered +### Amazon Connect now supports tag-based access controls for cases + +Amazon Connect now enables you to use tag-based access controls to define who can access specific cases. You can associate tags with case templates and configure security profiles to determine which users can access cases with those tags. For example, you can restrict access to fraud-related cases so that only agents in the fraud department can view or edit them. +