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AWS partner-central documentation change

Service: partner-central · 2026-01-25 · Documentation low

File: partner-central/latest/getting-started/registration-faq.md

Summary

Added new FAQ about registration status, updated support link, and changed title to 'Registration FAQs'

Security assessment

New FAQ addresses account registration confusion without modifying security processes. Support link update doesn't indicate security remediation.

Diff

diff --git a/partner-central/latest/getting-started/registration-faq.md b/partner-central/latest/getting-started/registration-faq.md
index c94402ea7..006e6800f 100644
--- a//partner-central/latest/getting-started/registration-faq.md
+++ b//partner-central/latest/getting-started/registration-faq.md
@@ -5 +5 @@
-Our organization has multiple AWS account IDs. How do I know which AWS account ID to use?How do I know if my company has a AWS Partner Central account?How do I know if I am a root user?Can the alliance lead contact information be updated after registering?Who should complete the identity verification process?What are you doing with the identity verification data?What happens if I register the AWS Partner Central Account and then change roles or leave my company? What happens to my personal data?Are all international IDs valid?How do I cancel?
+Our organization has multiple AWS account IDs. How do I know which AWS account ID to use?How do I know if my company has a AWS Partner Central account?How do I know if I am a root user?Can the alliance lead contact information be updated after registering?Who should complete the identity verification process?What are you doing with the identity verification data?What happens if I register the AWS Partner Central Account and then change roles or leave my company? What happens to my personal data?Are all international IDs valid?How do I cancel?Why does my account summary on the dashboard of AWS Partner Central show "Not Registered" even though I've already registered with the APN?
@@ -7 +7 @@ Our organization has multiple AWS account IDs. How do I know which AWS account I
-# Frequently Asked Questions (FAQs)
+# Registration FAQs
@@ -15 +15 @@ Use an AWS account that can serve as the primary account for managing AWS-relate
-During the registration process, your registration business validation will fail if a company with the same Legal business name and details exists in our database. Contact [Partner Central Support](https://partnercentral.awspartner.com/partnercentral2/s/support) if you need to merge or consolidate APN accounts.
+During the registration process, your registration business validation will fail if a company with the same Legal business name and details exists in our database. Contact [Partner Central Support](https://www.apn-portal.com/knowledgebase/?cu=1&fs=ContactUs&l=en_US) if you need to merge or consolidate APN accounts.
@@ -44,0 +45,10 @@ Contact [Partner Central Support](https://partnercentral.awspartner.com/partnerc
+## Why does my account summary on the dashboard of AWS Partner Central show "Not Registered" even though I've already registered with the APN?
+
+If you have an AWS Marketplace account and see a "Not Registered" message in AWS Partner Central in the Console, this means you haven't completed your migration from the legacy Partner Central experience.
+
+###### Important
+
+Do not create a new profile or register again. Creating a new registration will replace all of your historical partner data.
+
+**What should I do?** Work with your IT administrator to schedule your migration from legacy Partner Central to the new AWS Partner Central in the Console. This will preserve all of your existing partner history and data.
+