AWS connect documentation change
Summary
Updated references from 'Amazon Q in Connect' to 'Connect AI agents' in API references and knowledge base setup instructions.
Security assessment
Changes involve terminology updates without security context. No modifications to security features, access controls, or data protection mechanisms were made.
Diff
diff --git a/connect/latest/adminguide/create-quick-responses.md b/connect/latest/adminguide/create-quick-responses.md index 6ee13f50b..f168fd4e1 100644 --- a//connect/latest/adminguide/create-quick-responses.md +++ b//connect/latest/adminguide/create-quick-responses.md @@ -9 +9 @@ Quick responses provide contact center agents with pre-written responses in Engl -You can use the Amazon Connect admin website or [Amazon Q in Connect actions](https://docs.aws.amazon.com/amazon-q-connect/latest/APIReference/API_Operations.html) to create quick responses. You can add single quick responses or import many of them at the same time. You can also personalize responses with [user-defined attributes](./add-attributes.html). In addition, you can assign shortcut keys to quick responses, and associate them with [routing profiles](https://docs.aws.amazon.com/connect/latest/adminguide/about-routing.html) so that agents can quickly access relevant content. +You can use the Amazon Connect admin website or [Connect AI agents actions](https://docs.aws.amazon.com/amazon-q-connect/latest/APIReference/API_Operations.html) to create quick responses. You can add single quick responses or import many of them at the same time. You can also personalize responses with [user-defined attributes](./add-attributes.html). In addition, you can assign shortcut keys to quick responses, and associate them with [routing profiles](https://docs.aws.amazon.com/connect/latest/adminguide/about-routing.html) so that agents can quickly access relevant content. @@ -17 +17 @@ For information about how agents search for quick responses, see [Search for qui -Even though quick responses use the Amazon Q in Connect APIs, quick responses don't lead to additional billing. You only pay for the chat message price or email price. For more information, see [Amazon Connect Pricing](https://aws.amazon.com/connect/pricing/). +Even though quick responses use the Connect AI agents APIs, quick responses don't lead to additional billing. You only pay for the chat message price or email price. For more information, see [Amazon Connect Pricing](https://aws.amazon.com/connect/pricing/). @@ -23 +23 @@ Even though quick responses use the Amazon Q in Connect APIs, quick responses do - * [Set up an Amazon Q in Connect knowledge base](./setup-knowledgebase.html) + * [Set up an Amazon Connect knowledge base](./setup-knowledgebase.html)