AWS connect documentation change
Summary
Added documentation for Time Range filter allowing users to view contact history beyond the default 2-week period, up to 90 days.
Security assessment
Change introduces a new feature for data filtering without security implications. No vulnerabilities or security controls are mentioned.
Diff
diff --git a/connect/latest/adminguide/worklist-app.md b/connect/latest/adminguide/worklist-app.md index c2cacf139..1354ad279 100644 --- a//connect/latest/adminguide/worklist-app.md +++ b//connect/latest/adminguide/worklist-app.md @@ -5 +5 @@ -Available filter options +Available filter optionsTime Range filter for contact history @@ -66,0 +67,6 @@ The available filter options depend on the agent's permissions: +## Time Range filter for contact history + +By default, the Worklist app displays contacts created in the last 2 weeks. To view contacts created beyond this timeframe, use the Time Range filter to select a specific date range. The Time Range filter allows you to select any date range within the past 90 days. + + +