AWS solutions documentation change
Summary
Restructured support documentation by removing redundant headers, consolidating troubleshooting steps, and reformatting support contact instructions into a more concise format
Security assessment
The changes involve reorganization and simplification of support contact procedures without any security-related content. No vulnerabilities, security features, or security incidents are mentioned. The modifications focus solely on improving user guidance for contacting AWS support.
Diff
diff --git a/solutions/latest/live-streaming-on-aws-with-amazon-s3/troubleshooting.md b/solutions/latest/live-streaming-on-aws-with-amazon-s3/troubleshooting.md index 6703d1ecd..eb386ea88 100644 --- a//solutions/latest/live-streaming-on-aws-with-amazon-s3/troubleshooting.md +++ b//solutions/latest/live-streaming-on-aws-with-amazon-s3/troubleshooting.md @@ -5,2 +4,0 @@ -Contact Support - @@ -9,48 +7 @@ Contact Support -If you need help with this solution, contact Support to open a support case for this solution. - -## Contact Support - -If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/developers/), [AWS Business Support](https://aws.amazon.com/premiumsupport/plans/business/), or [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), you can use the Support Center to get expert assistance with this solution. The following sections provide instructions. - -### Create case - - 1. Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/). - - 2. Choose **Create case**. - - - - -### How can we help? - - 1. Choose **Technical**. - - 2. For **Service** , select **Solutions**. - - 3. For **Category** , select **Other Solutions**. - - 4. For **Severity** , select the option that best matches your use case. - - 5. When you enter the **Service** , **Category** , and **Severity** , the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**. - - - - -### Additional information - - 1. For **Subject** , enter text summarizing your question or issue. - - 2. For **Description** , describe the issue in detail. - - 3. Choose **Attach files**. - - 4. Attach the information that Support needs to process the request. - - - - -### Help us resolve your case faster - - 1. Enter the requested information. - - 2. Choose **Next step: Solve now or contact us**. +Live Streaming on AWS with Amazon S3 troubleshooting steps @@ -57,0 +9 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ +If you need help with this solution, contact Support to open a support case for this solution. @@ -58,0 +11 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ +== Contact Support @@ -59,0 +13 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ +Understand how to use Support to help you deploy, troubleshoot, or use the solution. @@ -61 +15 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ -### Solve now or contact us +If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/developers/), [AWS Business Support](https://aws.amazon.com/premiumsupport/plans/business/), or [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), you can use the Support Center to get expert assistance with this solution. The following sections provide instructions. @@ -63 +17 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ - 1. Review the **Solve now** solutions. +=== Create case . Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/). . Choose **Create case**. @@ -65 +19 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ - 2. If you can’t resolve your issue with these solutions, choose **Contact us** , enter the requested information, and choose **Submit**. +=== How can we help? . Choose **Technical**. . For **Service** , select **Solutions**. . For **Category** , select **Other Solutions**. . For **Severity** , select the option that best matches your use case. . When you enter the **Service** , **Category** , and **Severity** , the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**. @@ -66,0 +21 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ +=== Additional information . For **Subject** , enter text summarizing your question or issue. . For **Description** , describe the issue in detail. . Choose **Attach files**. . Attach the information that Support needs to process the request. @@ -67,0 +23 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ +=== Help us resolve your case faster . Enter the requested information. . Choose **Next step: Solve now or contact us**. @@ -68,0 +25 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/ +=== Solve now or contact us . Review the **Solve now** solutions. . If you can’t resolve your issue with these solutions, choose **Contact us** , enter the requested information, and choose **Submit**.