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AWS solutions documentation change

Service: solutions · 2026-01-16 · Documentation low

File: solutions/latest/live-streaming-on-aws/troubleshooting.md

Summary

Restructured support documentation by removing redundant 'Contact Support' sections, consolidating troubleshooting steps, and changing formatting from numbered lists to bullet points. Added 'Monitor the solution with AppRegistry' link.

Security assessment

Changes are purely organizational/formatting improvements to support documentation. No security vulnerabilities, configurations, or features are mentioned. The content modification focuses on support case procedures without any security implications.

Diff

diff --git a/solutions/latest/live-streaming-on-aws/troubleshooting.md b/solutions/latest/live-streaming-on-aws/troubleshooting.md
index b68a6779e..2f9cccdd8 100644
--- a//solutions/latest/live-streaming-on-aws/troubleshooting.md
+++ b//solutions/latest/live-streaming-on-aws/troubleshooting.md
@@ -5,2 +4,0 @@
-Contact Support
-
@@ -9,48 +7 @@ Contact Support
-If you need help with this solution, contact Support to open a support case for this solution.
-
-## Contact Support
-
-If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/developers/), [AWS Business Support](https://aws.amazon.com/premiumsupport/plans/business/), or [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), you can use the Support Center to get expert assistance with this solution. The following sections provide instructions.
-
-### Create case
-
-  1. Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/).
-
-  2. Choose **Create case**.
-
-
-
-
-### How can we help?
-
-  1. Choose **Technical**.
-
-  2. For **Service** , select **Solutions**.
-
-  3. For **Category** , select **Other Solutions**.
-
-  4. For **Severity** , select the option that best matches your use case.
-
-  5. When you enter the **Service** , **Category** , and **Severity** , the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**.
-
-
-
-
-### Additional information
-
-  1. For **Subject** , enter text summarizing your question or issue.
-
-  2. For **Description** , describe the issue in detail.
-
-  3. Choose **Attach files**.
-
-  4. Attach the information that Support needs to process the request.
-
-
-
-
-### Help us resolve your case faster
-
-  1. Enter the requested information.
-
-  2. Choose **Next step: Solve now or contact us**.
+Live Streaming on AWS troubleshooting steps
@@ -57,0 +9 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
+If you need help with this solution, contact Support to open a support case for this solution.
@@ -58,0 +11 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
+== Contact Support
@@ -59,0 +13 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
+Understand how to use Support to help you deploy, troubleshoot, or use the solution.
@@ -61 +15 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
-### Solve now or contact us
+If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/developers/), [AWS Business Support](https://aws.amazon.com/premiumsupport/plans/business/), or [AWS Enterprise Support](https://aws.amazon.com/premiumsupport/plans/enterprise/), you can use the Support Center to get expert assistance with this solution. The following sections provide instructions.
@@ -63 +17 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
-  1. Review the **Solve now** solutions.
+=== Create case . Sign in to [Support Center](https://support.console.aws.amazon.com/support/home#/). . Choose **Create case**.
@@ -65 +19 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
-  2. If you can’t resolve your issue with these solutions, choose **Contact us** , enter the requested information, and choose **Submit**.
+=== How can we help? . Choose **Technical**. . For **Service** , select **Solutions**. . For **Category** , select **Other Solutions**. . For **Severity** , select the option that best matches your use case. . When you enter the **Service** , **Category** , and **Severity** , the interface populates links to common troubleshooting questions. If you can’t resolve your question with these links, choose **Next step: Additional information**.
@@ -66,0 +21 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
+=== Additional information . For **Subject** , enter text summarizing your question or issue. . For **Description** , describe the issue in detail. . Choose **Attach files**. . Attach the information that Support needs to process the request.
@@ -67,0 +23 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
+=== Help us resolve your case faster . Enter the requested information. . Choose **Next step: Solve now or contact us**.
@@ -68,0 +25 @@ If you have [AWS Developer Support](https://aws.amazon.com/premiumsupport/plans/
+=== Solve now or contact us . Review the **Solve now** solutions. . If you can’t resolve your issue with these solutions, choose **Contact us** , enter the requested information, and choose **Submit**.
@@ -76 +33 @@ To use the Amazon Web Services Documentation, Javascript must be enabled. Please
-AWS Cost Explorer
+Monitor the solution with AppRegistry