AWS awssupport documentation change
Summary
Added guidance to check AWS Health Dashboard before creating support cases and restructured topic headings.
Security assessment
The change provides operational guidance about support case management but contains no security-related content, encryption details, or vulnerability fixes. The Health Dashboard reference is for service status monitoring.
Diff
diff --git a/awssupport/latest/user/ai-enhanced-support.md b/awssupport/latest/user/ai-enhanced-support.md index 42623bb4a..13cf6f47a 100644 --- a//awssupport/latest/user/ai-enhanced-support.md +++ b//awssupport/latest/user/ai-enhanced-support.md @@ -60 +60,3 @@ For a complete list of the capabilities available in your Support plan, see [Com -###### Topics +###### Important + +Before you open a support interaction or create a support case, check for events affecting your account resources by visiting your AWS Health Dashboard at https://phd.aws.amazon.com/phd/home#/. You can verify any AWS service issues in the dashboard, though there might be a slight delay in posting incidents. If you're uncertain if there is an active incident, open a support case. @@ -62 +64 @@ For a complete list of the capabilities available in your Support plan, see [Com - * [Set up permissions to use AI-enhanced troubleshooting](./support-interaction-perm.html) +###### Topics @@ -83 +85 @@ Get started with AWS Support -Set up permissions to use AI-enhanced troubleshooting +Create a support interaction