AWS agentworkspace documentation change
Summary
Updated terminology and capitalization: 'Connect' to 'Amazon Connect', 'streams' to 'Streams', and section header case adjustments. Added full product name references.
Security assessment
Changes focus on branding consistency and capitalization improvements. The existing Content Security Policy recommendation remains unmodified (only changes 'Connect' to 'Amazon Connect'). No new security guidance or vulnerability fixes are introduced.
Diff
diff --git a/agentworkspace/latest/devguide/recommendations-and-best-practices.md b/agentworkspace/latest/devguide/recommendations-and-best-practices.md index 1000b4e96..387364b79 100644 --- a//agentworkspace/latest/devguide/recommendations-and-best-practices.md +++ b//agentworkspace/latest/devguide/recommendations-and-best-practices.md @@ -3 +3 @@ -[Documentation](/index.html)[Amazon Connect Agent Workspace](/connect/index.html)[Developer Guide](what-is-service.html) +[Documentation](/index.html)[Amazon Connect Agent Workspace](/connect/index.html)[Developer guide](what-is-service.html) @@ -5 +5 @@ -Ensuring that apps can only be embedded in the Connect agent workspaceUsing multiple domains within an appInitializing streamsAccessibilityTheming and styling +Ensuring that apps can only be embedded in the Amazon Connect agent workspaceUsing multiple domains within an appInitializing StreamsAccessibilityTheming and styling @@ -9 +9 @@ Ensuring that apps can only be embedded in the Connect agent workspaceUsing mult -Use the following recommendations and best practices to optimize applications in Amazon Connect Agent Workspace. +Use the following recommendations and best practices to optimize applications in the Amazon Connect agent workspace. @@ -13 +13 @@ Use the following recommendations and best practices to optimize applications in - * Ensuring that apps can only be embedded in the Connect agent workspace + * Ensuring that apps can only be embedded in the Amazon Connect agent workspace @@ -17 +17 @@ Use the following recommendations and best practices to optimize applications in - * Initializing streams + * Initializing Streams @@ -26 +26 @@ Use the following recommendations and best practices to optimize applications in -## Ensuring that apps can only be embedded in the Connect agent workspace +## Ensuring that apps can only be embedded in the Amazon Connect agent workspace @@ -28 +28 @@ Use the following recommendations and best practices to optimize applications in -It is recommended that apps correctly set the [Content Security Policy](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy) header with [frame-ancestors](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors) to only allow Connect instances. +It is recommended that apps correctly set the [Content Security Policy](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy) header with [frame-ancestors](https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors) to only allow Amazon Connect instances. @@ -38 +38 @@ Apps that use multiple domains, such as those supporting login flows, must add a -## Initializing streams +## Initializing Streams @@ -40 +40 @@ Apps that use multiple domains, such as those supporting login flows, must add a -Initializing the CCP via streams, even if hidden, is not supported in third-party applications. You must instead use contact and agent events when they are available. +Initializing the CCP via Streams, even if hidden, is not supported in third-party applications. You must instead use contact and agent events when they are available. @@ -46 +46 @@ The best practice is for your application to meet accessibility guidelines such -###### Automated Accessibility Testing Tools +###### Automated accessibility testing tools @@ -59 +59 @@ The best practice is for your application to meet accessibility guidelines such -###### Manual Accessibility Testing Tools +###### Manual accessibility testing tools @@ -74 +74 @@ The best practice is for your application to meet accessibility guidelines such -Our App [SDK](https://github.com/amazon-connect/AmazonConnectSDK) includes a standard Connect theme. We recommend that you use the theming package on top of Cloudscape, such that third-party applications match the overall look and feel of the Amazon Connect agent workspace. +The [Amazon Connect SDK](https://github.com/amazon-connect/AmazonConnectSDK) includes a standard Amazon Connect theme. We recommend that you use the theming package on top of Cloudscape, such that third-party applications match the overall look and feel of the Amazon Connect agent workspace. @@ -84 +84 @@ How applications are loaded in the agent workspace -Working with 3p apps +Working with 3P apps