AWS wellarchitected documentation change
Summary
Entire content of the documentation file was removed including design principles for game operations teams, runbook guidance, and player support models.
Security assessment
The change removes operational guidance without any indication of security vulnerabilities or weaknesses. The deleted content focused on general operational best practices like scaling and player support, with no references to security flaws, patches, or incidents.
Diff
diff --git a/wellarchitected/latest/games-industry-lens/games-oper-excel-design-princ.md b/wellarchitected/latest/games-industry-lens/games-oper-excel-design-princ.md index bbe43b044..8b1378917 100644 --- a//wellarchitected/latest/games-industry-lens/games-oper-excel-design-princ.md +++ b//wellarchitected/latest/games-industry-lens/games-oper-excel-design-princ.md @@ -1 +0,0 @@ -[](/pdfs/wellarchitected/latest/games-industry-lens/games-industry-lens.pdf#games-oper-excel-design-princ "Open PDF") @@ -3,33 +1,0 @@ -[Documentation](/index.html)[AWS Well-Architected](https://aws.amazon.com/architecture/well-architected/)[AWS Well-Architected Framework](games-industry-lens.html) - -# Design principles - -In addition to the design principles from the Well-Architected Framework whitepaper, the following design principles can help you to achieve operational excellence. - -**Define measurable and achievable objectives for game operations teams, adapt as necessary:** Due to the hits-driven nature of games, it is difficult to determine ahead of time how many players will show up to play your game when it launches, or what expectations players will have for your ongoing game operations. It is important to set ambitious but achievable goals with stakeholders and design an approach that can be scaled up if your game exceeds expectations and scaled down while game development teams optimize the player experience. Adequately prepare and test ahead of time to meet these requirements, and make sure that business and technical stakeholders are aligned on target objectives for operating the game. With targets defined, the game teams are able to achieve an appropriate balance between cost and performance during planning, designing, provisioning, deploying, and operating the game backend infrastructure. - -**Use operational runbooks to proactively plan and pre-scale for game launches and special events:** Game operations teams should coordinate with business stakeholders to model projections for anticipated peak player concurrency for events and perform proactive planning to pre-scale infrastructure capacity ahead of time. Due to the fluctuating nature of player traffic during events, prior planning and pre-scaling activities should augment your existing automated scaling systems to improve your chance of success during an event and ensure that you have enough resources to provide a positive player experience. Develop operational runbooks to ensure consistency in the process. - -**Establish an operating model for receiving, investigating, and responding to player support requests:** Post-launch, it is important to monitor reports of complaints and issues with the game. Implement appropriate systems to interact with players in a secure and effective manner to adequately resolve player issues and such as community forums, social media, e-mail, ticketing systems, call centers or automated chat bot solutions. - - **Javascript is disabled or is unavailable in your browser.** - -To use the Amazon Web Services Documentation, Javascript must be enabled. Please refer to your browser's Help pages for instructions. - -[Document Conventions](/general/latest/gr/docconventions.html) - -Operational excellence - -Definition - -Did this page help you? - Yes - -Thanks for letting us know we're doing a good job! - -If you've got a moment, please tell us what we did right so we can do more of it. - -Did this page help you? - No - -Thanks for letting us know this page needs work. We're sorry we let you down. - -If you've got a moment, please tell us how we can make the documentation better.