AWS awssupport documentation change
Summary
Restructured content and added end-of-support notices for support plans. Highlighted Enterprise Support's security incident response capability.
Security assessment
Adds documentation about security incident response as part of Enterprise Support benefits but does not address a specific security vulnerability.
Diff
diff --git a/awssupport/latest/user/trusted-advisor.md b/awssupport/latest/user/trusted-advisor.md index 504d24d41..6270b0e70 100644 --- a//awssupport/latest/user/trusted-advisor.md +++ b//awssupport/latest/user/trusted-advisor.md @@ -7,2 +6,0 @@ -Trusted Advisor draws upon best practices learned from serving hundreds of thousands of AWS customers. Trusted Advisor inspects your AWS environment, and then makes recommendations when opportunities exist to save money, improve system availability and performance, or help close security gaps. - @@ -11 +9,7 @@ Trusted Advisor draws upon best practices learned from serving hundreds of thous -After careful consideration we decided to end support for Developer Support, Business Support and Enterprise On-Ramp, effective January 1, 2027. AWS Support will no longer accept new subscriptions to Developer Support, Business Support, or Enterprise On-Ramp after December 2, 2025. For information on transitioning to a new plan, see [Developer, Business, and Enterprise On-Ramp end of support](./support-plans-eos.html). +End of Support Notice: Developer Support will be discontinued January 1, 2027. Customers with Developer Support can continue using their existing plan or choose to upgrade to Business Support+ anytime before January 1, 2027. Business Support+ delivers AI-powered assistance that understands the context of your operations, with 24/7 access to AWS experts at $29/month minimum per account. For more information, see [Business Support+ plan details](https://aws.amazon.com/premiumsupport/plans/business-plus/) + +End of Support Notice: Business Support will be discontinued January 1, 2027. Customers with Business Support can continue using their existing plan or choose to upgrade to Business Support+ anytime before January 1, 2027. Business Support+ delivers AI-powered assistance that understands the context of your operations, with 24/7 access to AWS experts at $29/month minimum per account. For more information see, [Business Support+ plan details](https://aws.amazon.com/premiumsupport/plans/business-plus/) + +End of Support Notice: On January 1, 2027, AWS will discontinue Enterprise On-Ramp. Throughout 2026, Enterprise On-Ramp customers will be automatically upgraded to AWS Enterprise Support during contract renewal or in periodic batches. Customers will receive an email notification a month before their upgrade. No further action is required. Enterprise Support provides designated TAM assignment, 15-minute response times, and AWS Security Incident Response available at no additional cost, all at a lower $5,000 minimum (reduced from $15,000). For more information, see [AWS Enterprise Support plan details](https://aws.amazon.com/premiumsupport/plans/enterprise/). + +For more information, see [Developer, Business, and Enterprise On-Ramp end of support](./support-plans-eos.html). @@ -14,0 +19,2 @@ Developer Support, Business Support, and Enterprise On-Ramp will remain availabl +Trusted Advisor draws upon best practices learned from serving hundreds of thousands of AWS customers. Trusted Advisor inspects your AWS environment, and then makes recommendations when opportunities exist to save money, improve system availability and performance, or help close security gaps. +